How do I check if the batch configuration package was installed?

To check if the correct batch configuration package has been installed, check the package name on the headset.

Put on the headset, and then go to Settings > General > About.
In the device information section, check that the Latest batch configuration is the same as the batch configuration code.
Check the batch configuration code in VIVE Business+. Go to Batch configuration and check Code under the batch configuration package name.

Was this helpful? Yes No

Submit

Thank you! Your feedback helps others to see the most helpful information.