Nothing's in my cart
VIVE Business Streaming
Solutions and FAQs
- I've started streaming but I don't see anything in the headset except for a loading animation. What should I do?
- When I launch VIVE Business Streaming on the computer, I see an error that says "No VIVE Business Streaming driver found." What should I do?
- How do I make VIVE Business Streaming communicate through Windows Defender Firewall?
- I can't get wireless streaming to work, what can I do?
- How do I show others what's inside the headset while doing wireless streaming?
- I'm seeing an error "No supported GPU found", what should I do?
- I'm experiencing some content jittering when streaming, what can I do?
- My computer doesn't recognize the headset and the USB icon on VIVE Business Streaming console is gray. What can I do?
- VIVE Business Streaming doesn't want to launch on my computer. What can I do?
- After starting my streaming session on my VIVE Focus 3, I see a green screen in the headset. What should I do?
- The content seems to be stuttering a lot and the streaming experience is not what I was expecting. What can I do?
- In SteamVR, I see an error "Wrong video card." What should I do?
- Is there a way not to mirror the audio from the headset?
- The sound in the headset stutters and sounds distorted and garbled. What should I do?
- I've started streaming content but I don't hear any sound
- The audio sounds broken and there's a lot of noise. What should I do?
- Does the VIVE Streaming Cable provide power to the headset?
- VIVE Business Streaming can't update successfully. What should I do?
- What do the error codes and messages mean? What can I do?
- Are hand tracking and VIVE Wrist Tracker supported by VIVE Business Streaming?
- Can I assign a fixed VIVE Business Streaming server IP address to my VIVE Focus 3?
- Contact Us
I can't get wireless streaming to work, what can I do?
If wireless streaming is not working for you, try these:
- Connect your computer directly to the network modem using an ethernet cable.
- Make sure the Wi-Fi router the headset connects to supports 802.11ac or 802.11ax (5 GHz).
- If possible, don't connect to a Wi-Fi mesh network.
- Have the Wi-Fi router and the headset in the same room and try to have a clear line of sight between the headset and Wi-Fi router.
- Don't use a mobile hotspot as your Wi-Fi router.
- Make sure Windows Firewall is not blocking all connections.
- If you keep seeing "No computer found", consult your network administrator about allowing devices to broadcast messages on the network.