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About VIVE Sync
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Getting started
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Organizing and managing meetings
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Presenting to your audience
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Tools you can use
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Using VIVE Sync on your PC and mobile device
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Solutions and FAQs
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General
- How many people can join a VIVE Sync meeting?
- What devices are compatible with VIVE Sync?
- Can people using different VR headsets join the same VIVE Sync meeting?
- Is VIVE Sync compatible with Oculus VR headsets?
- What languages does VIVE Sync support?
- What are the system requirements for using VIVE Sync with a PC VR headset?
- What is the VIVE Sync Avatar Creator app, and where can I find it?
- What types of files can I share during a VIVE Sync meeting?
- Why can't I sign in to the VIVE Sync website on iPad or iPhone?
- How do I send feature requests, feedback, and suggestions to the VIVE Sync team?
- What ports must the network administrator enable for VIVE Sync?
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VIVE Sync meetings
- Can I book VIVE Sync meetings from Outlook?
- I was invited to a VIVE Sync meeting. How do I join?
- Why aren't some meetings listed on the Agenda panel in the VIVE Sync lobby?
- How do I upload files to a meeting room?
- How do I import 3D models into VIVE Sync?
- I uploaded a 3D model, but I couldn't open it in the meeting room. Why?
- What's the difference between Host code and Guest code?
- Where and for how long are uploaded files stored in VIVE Sync?
- Can I record VIVE Sync meetings?
- How long are screenshots and meeting minutes available after the meeting ends? How do I download them?
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- Contact Us
How long are screenshots and meeting minutes available after the meeting ends? How do I download them?
Screenshots and meeting minutes will remain available on the server for 7 days after the meeting room expires.
Here's how to download them from the Sync website:
- On your web browser, go to the Sync website and sign in with your HTC Account.
- From the calendar, find and open the meeting that has the screenshots and recordings you want to download.
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Depending on what you want to download, do the following:
- Screenshots: Click
, and then choose whether to save to your cloud storage space or computer.
- Meeting minutes: Click
> Download
The files will be downloaded as a ZIP file.
- Screenshots: Click
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Wait until your web browser shows that the ZIP file is downloaded.
Tip:
- Depending on the type of web browser you're using, you may be prompted to choose the destination folder when saving to your computer.
- You need the Host code to unzip the recorded meeting minutes.
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