Please Select Your Location

Australia
Österreich
België
Canada
Canada - Français
中国
Česká republika
Denmark
Deutschland
France
HongKong
Iceland
Italia
日本
Korea
Latvija
Lietuva
Lëtzebuerg
Malta
المملكة العربية السعودية (Arabic)
Nederland
New Zealand
Norge
Polska
Portugal
Russia
Saudi Arabia
Southeast Asia
España
Suisse
Suomi
Sverige
台灣
Ukraine
United Kingdom
United States

Installing the batch configuration package

Run the batch configuration ZIP file on the headset to use your custom settings.
Important: Before you install the batch configuration package ZIP file:
  • Make sure the headset has at least 35% battery power.
  • If you've done the headset setup process or installed a batch configuration package before, do a hard reset first. To learn how to reset the headset, see Resetting the headset (Factory reset).
  1. In VIVE Business Device Management System, click Manage Devices > Batch Configuration > VIVE Focus 3.
  2. Click Download beside the batch configuration package you want to download.
  3. Click Download Key to download the key needed to execute the batch configuration package on the device.
  4. Copy the batch configuration ZIP file and the key to the root folder of the microSD™ card.
    Important:
    • Make sure the batch configuration package file name is RichuImage.zip. Remove extra characters if needed.
    • Do not copy the batch configuration package and key into a folder in the microSD card. The headset will not be able to detect them.
  5. Make sure the headset is turned off.
  6. Pull the headset frame to remove it, and then insert the microSD.
    Note: Align the microSD card with the slot, with gold contacts facing out. Gently push until it clicks into place.
  7. Replace the headset frame, and then turn on the headset.
  8. Follow the instructions in the headset to install the batch configuration package. Wait a few minutes for the installation to finish.
Submit
Thank You!