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I can't get wireless streaming to work, what can I do?

If wireless streaming is not working for you, try these:
  • Connect your computer directly to the network modem using an ethernet cable.
  • Make sure the Wi-Fi router the headset connects to supports 802.11ac or 802.11ax (5 GHz).
  • If possible, don't connect to a Wi-Fi mesh network.
  • Have the Wi-Fi router and the headset in the same room and try to have a clear line of sight between the headset and Wi-Fi router.
  • Don't use a mobile hotspot as your Wi-Fi router.
  • Make sure Windows Firewall is not blocking all connections.
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