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About VIVE Sync
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Getting started
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Organizing and managing meetings
- Booking a meeting from the Sync website
- Booking a meeting from Outlook
- Booking a meeting room from the lobby
- Preparing files for the meeting
- Joining a VIVE Sync meeting
- Navigating meeting rooms with VR controllers
- Things you can do in a VIVE Sync meeting
- Hosting a meeting
- Changing your presence state
- Private Talk
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Presenting to your audience
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Tools you can use
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Personal Space
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Using hand tracking in VIVE Sync
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Using VIVE Sync in VIVE Flow
- Using your phone as a controller in VIVE Sync
- Navigating the virtual space with the phone controller
- Opening and closing the Options Menu with the phone controller
- Interacting with 3D models using the phone controller
- Performing gestures with the phone controller
- Handling content windows with the phone controller
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Using VIVE Sync on your PC and mobile device
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Solutions and FAQs
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General
- How many people can join a VIVE Sync meeting?
- What devices are compatible with VIVE Sync?
- Can people using different VR headsets join the same VIVE Sync meeting?
- Is VIVE Sync compatible with Oculus VR headsets?
- What languages does VIVE Sync support?
- What are the system requirements for using VIVE Sync with a PC VR headset?
- What is the VIVE Sync Avatar Creator app, and where can I find it?
- What types of files can I share during a VIVE Sync meeting?
- What's the file size limit for uploading files to a room?
- How many files and content windows can I open at the same time?
- Why can't I sign in to the VIVE Sync website on iPad or iPhone?
- How do I send feature requests, feedback, and suggestions to the VIVE Sync team?
- What ports must the network administrator enable for VIVE Sync?
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VIVE Sync meetings
- Can I book VIVE Sync meetings from Outlook?
- I was invited to a VIVE Sync meeting. How do I join?
- Why aren't some meetings listed on the Agenda panel in the VIVE Sync lobby?
- How do I upload files to a meeting room?
- How do I import 3D models into VIVE Sync?
- I uploaded a 3D model, but I couldn't open it in the meeting room. Why?
- What's the difference between Host code and Guest code?
- Where and for how long are uploaded files stored in VIVE Sync?
- Can I record VIVE Sync meetings?
- How long are screenshots and meeting minutes available after the meeting ends? How do I download them?
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- Contact Us
Uploading and downloading files to and from a private room
Before entering a private room, you can upload files you want to view in the room through the
VIVE Lo-Fi website. In the website, you can also download your camera snapshots and whiteboard drawings from a private room.
Note: For details on supported file formats, see
Types of files you can present in a
VIVE Sync meeting.
- In your web browser, go to the VIVE Lo-Fi website and sign in with your HTC account.
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Click
Lo-Fi Management.
Available private rooms will be displayed.
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Under the private room you want to use, click
Upload files.
Choose whether to upload files from your computer or sync files from a folder in your cloud storage space.
To download snapshots captured with the Camera tool and whiteboard drawings created in Personal Space or VIVE Lo-Fi on your headset, click Download files under the private room that you used.
Tip: In
Lo-Fi Management, you can also add links to your favorite websites as bookmarks so you can access them in the
Web Browser from any private room.
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