VIVE Business Warranty & Services
Enterprise-grade support and services designed to protect your investment
Keep your operation running smoothly with VIVE Business Warranty & Services (BWS). The package includes a two-year limited commercial-use warranty, support, and services. Features like next business-day email response and expedited product repair or replacement minimize downtime.
- Premium Service
- Expedited Return and Replacement
- Two-year Commercial Warranty
- Access to VIVE Business+
BWS Activation
Registration and activation required for use. Start by creating a VIVE Business account. Activation must be completed within 90 days of the hardware purchase. A service request cannot be submitted until a business account is created and registered.
VIVE XR Elite Business Edition devices are pre-registered. BWS activation and device registration are required for VIVE Focus Vision Business Edition.
Commercial use only.** Subject to Terms & Conditions.
How to activate ›Business Edition Standalone Headsets
VIVE Focus Vision
Business Edition
VIVE Business Warranty & Services Included
See Product DetailsIncludes access to VIVE Business+
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VIVE Focus 3
VIVE Business Warranty & Services Included
See Product DetailsIncludes access to VIVE Business+
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VIVE XR Elite
Business Edition
VIVE Business Warranty & Services Included
See Product DetailsIncludes access to VIVE Business+
Learn more ›Standalone Headsets
VIVE Focus Vision
Consumer Edition
Add VIVE Business Warranty & Services
Includes access to VIVE Business+
Learn more ›
VIVE XR Elite
Consumer edition
Add VIVE Business Warranty & Services
Includes access to VIVE Business+
Learn more ›
Device Management
What you need to manage what you have
Streamline and simplify the management of your VIVE standalone fleet with our enterprise-level, web-based application. Optimize operations through remote monitoring, setting updates, and advanced features. Unlock the full potential of your VIVE hardware with VIVE Business+.
Get DetailsVIVE Business Warranty & Services for VIVE Focus Vision, VIVE XR Elite, and VIVE Focus 3, also include access to VIVE Business+ Standard tier software and services. An upgrade is required to unlock the VIVE Business+ Pro and Ultimate tiers.
PC VR Headsets
VR Glasses
*Purchase and activation of a two (2)-year, or three (3)-year Business Warranty Services (“BWS”) account is required for commercial use of any VIVE head-mounted device (“HMD”), including related accessories. Non-commercial-use owners of VIVE HMDs may convert to commercial-use within ninety (90) days of original purchase of a non-commercial HMD.
To activate a BWS account, or to upgrade from a two (2)-year plan to a three (3)-year plan, you must register your account details, accept the VIVE Business Terms and Conditions ,and pay the applicable commercial-use fee (initial purchase of VIVE Business Edition includes a two (2)-year BWS account; activation required). Support services are not available until you register and activate your BWS account.