What do I do if "Eye detection unsuccessful" appears?
Try the following and then calibrate the eye tracker again:
- Clean the headset lenses.
- Clean the eye tracker's camera lenses and the delicate parts of the eye frames. For details, see Cleaning the eye tracker.
- Make sure there is enough space between your eyes and the headset lenses and that nothing is blocking the headset lenses or eye tracker. If you are still unable to successfully calibrate the eye tracker after several attempts, try using the Gasket Spacer with the eye tracker. See Using the Gasket Spacer.
- If you're wearing glasses, make sure they're clean, and then try readjusting them and the
Gasket Spacer.
Note: Certain types of glasses or contact lenses may affect eye tracking accuracy or may not work with the eye tracker at all.
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