VIVE Business Streaming
Solutions and FAQs
- I've started streaming but I don't see anything in the headset except for a loading animation. What should I do?
- When I launch VIVE Business Streaming on the computer, I see an error that says "No VIVE Business Streaming driver found." What should I do?
- How do I make VIVE Business Streaming communicate through Windows Defender Firewall?
- I can't get wireless streaming to work, what can I do?
- How do I show others what's inside the headset while doing wireless streaming?
- I'm seeing an error "No supported GPU found", what should I do?
- I'm experiencing some content jittering when streaming, what can I do?
- My computer doesn't recognize the headset and the USB icon on VIVE Business Streaming console is gray. What can I do?
- VIVE Business Streaming doesn't want to launch on my computer. What can I do?
- After starting my streaming session on my VIVE Focus 3, I see a green screen in the headset. What should I do?
- The content seems to be stuttering a lot and the streaming experience is not what I was expecting. What can I do?
- In SteamVR, I see an error "Wrong video card." What should I do?
- Is there a way not to mirror the audio from the headset?
- The sound in the headset stutters and sounds distorted and garbled. What should I do?
- I've started streaming content but I don't hear any sound
- The audio sounds broken and there's a lot of noise. What should I do?
- Does the VIVE Streaming Cable provide power to the headset?
- VIVE Business Streaming can't update successfully. What should I do?
- What do the error codes and messages mean? What can I do?
- Are hand tracking and VIVE Wrist Tracker supported by VIVE Business Streaming?
- Can I assign a fixed VIVE Business Streaming server IP address to my VIVE Focus 3?
- Contact Us
When I launch VIVE Business Streaming on the computer, I see an error that says "No VIVE Business Streaming driver found." What should I do?
If you see this error, it may be one of these reasons:
- The VIVE Business Streaming driver may be blocked by SteamVR. In SteamVR, go to Manage SteamVR Add-Ons, and make sure the htc_business_streaming On/Off switch is on.
- VIVE Business Streaming is not registered properly to SteamVR. Close SteamVR, and then restart VIVE Business Streaming.
- Another VR headset is already connected to the computer. Disconnect the VR headset from the computer. The headset icon in the
SteamVR window should look like the screenshot below when the
VIVE Business Streaming driver is loaded properly.