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Getting the most out of your VR glasses
- About VIVE Flow
- About the phone controller
- Adjusting the diopter dial
- Connecting to a Wi-Fi network
- Changing boundary size
- Turning on blue light filter
- Changing preferred way to hold phone
- Turning on Passenger mode
- Mirroring your phone on VIVE Flow
- Taking screenshots and screen recordings
- Copying screenshots and screen recordings to your computer
- Copying files from your computer to VIVE Flow
- Playing videos from local storage
- Casting your screen
- Seeing real surroundings (Passthrough)
- Pairing VIVE Flow with another phone
- Switching between paired phones
- Pairing Bluetooth devices
- Setting up and using Kiosk mode
- Uninstalling content
- Installing system and firmware updates
- About cleaning and disinfecting VIVE Flow
- What phones can I use with VIVE Flow?
- Why can't I see anything in front of me?
- How can I optimize tracking in my space?
- Why can't VIVE Flow find my phone as a Wi-Fi hotspot?
- What should I do when the phone controller disappears or doesn't work in VR?
- What can I do if the phone controller is not responsive or lags?
- Why can't I enable the phone controller from my phone?
- What can I do if the phone controller doesn't work?
- What do I do if VIVE Flow suddenly loses power when using the phone controller as a power source?
- What does the status light on VIVE Flow mean?
- What does the Headset button do?
- How do I perform a factory reset on VIVE Flow?
- How do I answer my phone when using VIVE Flow?
- Why can't I watch 360-degree YouTube videos in Phone mode?
- How do I enjoy VIVE Flow while lying down?
- How do I report an issue?
- Why can't I open Google Assistant in Phone mode?
- What should I do if I can't grant permission for Accessibility Services ?
- My phone supports phone mirroring, why doesn't Phone mode work?
- Why can't Miracast be detected on my HTC, Samsung, or Oppo phone?
- Where do I find the VIVE app accessibility services setting on my Samsung phone?
- What should I do if Phone mode crashes or doesn't work on my Xiaomi phone?
- What should I do if I can't play back my video from my phone?
- What should I do if I can't play back content from my OnePlus phone in Phone mode?
- Why does casting stop when I enter Kiosk mode?
- Why can't I reconnect my phone with VIVE Flow?
- What do I do if my VIVE Flow isn't responding?
- Where can I find my screenshots and screen recordings?
- Why don't I see the "Special offers" popup when setting up VIVE Flow?
- Why don't I see any gifted apps in my VIVE Flow?
- Contact Us
Why can't I reconnect my phone with VIVE Flow?
Try these to reconnect your phone with VIVE Flow:
- Make sure your VIVE Flow is connected to a power source and near your phone.
- If your VIVE Flow is paired with several phones, check if the phone you want to connect to VIVE Flow is listed in the Switch to another phone window. See Switching between paired phones. If your phone is not in the list, pair it again with your VIVE Flow. See Setting up VIVE Flow.
- If you can't see the phone screen while in Phone mode or can't mirror your phone to VIVE Flow, restart your phone and try mirroring your phone again to VIVE Flow. See Mirroring your phone on VIVE Flow for details.