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How do I perform a factory reset on VIVE Flow?

Follow the steps below to perform a factory reset on VIVE Flow from the VIVE app.
  1. Plug in VIVE Flow to a power source.
  2. On your phone, open the VIVE app.
    Note: Make sure your phone and VIVE Flow are connected through Bluetooth.
  3. Under Headset, tap your VIVE Flow.
  4. Tap Reset headset > Erase all > Erase all > OK. This also removes VIVE Flow from the VIVE app.
If you lost your phone or deleted the VIVE app, you can still perform a factory reset on VIVE Flow by using the hardware buttons on VIVE Flow.
  1. Plug in VIVE Flow to a power source.
  2. Wear VIVE Flow, and wait for the Home screen to appear.
  3. Press and hold the Headset, Volume up, and Volume down buttons simultaneously until you see the Reset headset window.
    Note: If the volume bar appears or the Reset headset window doesn't show after a while, release the buttons and try again. Make sure to press all three buttons at the same time.
  4. Look and hover the cursor on Erase all data until the button is selected.
  5. Confirm that you want to do a factory reset.
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