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Why don't I see the "‍Special offers"‍ popup when setting up VIVE Flow?

If you don't see the "‍Special offers"‍ popup when setting up your VIVE Flow, make sure you haven't previously logged in to the VIVE app to set up your VIVE Flow.

The "‍Special offers"‍ popup only appears in the VIVE app the first time you set up your VIVE Flow. If you've previously logged in to the VIVE app to set up or use a different VIVE Flow, you won't see the Special offers screen.

If you see the "‍Special offers"‍ popup while setting up your VIVE Flow, your promo code has automatically been applied to your HTC account. You can visit http://www.viveport.com/myredeem to redeem your offer.

If you see the "‍Special offers"‍ popup during setup, but your promo code doesn't automatically appear on http://www.viveport.com/myredeem, contact HTC support for assistance.

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