Please Select Your Location
Australia
Österreich
België
Canada
Canada - Français
中国
Česká republika
Denmark
Deutschland
France
HongKong
Iceland
Ireland
Italia
日本
Korea
Latvija
Lietuva
Lëtzebuerg
Malta
المملكة العربية السعودية (Arabic)
Nederland
New Zealand
Norge
Polska
Portugal
Russia
Saudi Arabia
Southeast Asia
España
Suisse
Suomi
Sverige
台灣
Ukraine
United Kingdom
United States
Please Select Your Location
België
Česká republika
Denmark
Iceland
Ireland
Italia
Latvija
Lietuva
Lëtzebuerg
Malta
Nederland
Norge
Polska
Portugal
España
Suisse
Suomi
Sverige

Installing the batch configuration package (USB drive)

You can use an external USB drive to install the batch configuration ZIP package to the headset.
Important: Before you install the batch configuration ZIP package:
  • Make sure the headset has at least 35% battery power.
  • Make sure your USB drive is formatted to exFAT or FAT32. If your USB drive doesn't have a USB Type-C connector, you'll need to use a USB Type-C adapter.
  • If you've set up the headset or installed a batch configuration package before, perform a factory reset first. To find out how, see Resetting VIVE Focus 3 (factory reset).
  1. In VIVE Business Device Management System, click Manage Devices > Batch Configuration > VIVE Focus 3.
  2. Click Download next to the batch configuration package you want to download.
  3. Click Download Key to download the key needed to execute the batch configuration package on the device.
  4. Copy the batch configuration ZIP file and the key to the root folder of the USB drive.
    Important:
    • Make sure the batch configuration package filename is RichuImage.zip. Remove extra characters if needed.
    • Do not copy the batch configuration package and key into a folder in the USB drive. The headset will not be able to detect them.
  5. Make sure the headset is turned off.
  6. Plug the USB drive into the USB Type-C port on the right side of the headset.
  7. Turn on the headset.
  8. Follow the instructions on the headset to install the batch configuration package. Wait a few minutes for the installation to finish.
Submit
Thank you! Your feedback helps others to see the most helpful information.