-
VIVE Business Streaming
-
Solutions and FAQs
-
General
- VIVE Business Streaming doesn't want to launch on my computer. What can I do?
- I've started streaming but I don't see anything in the headset except for a loading animation. What should I do?
- My computer doesn't recognize the headset and the USB icon on VIVE Business Streaming console is gray. What can I do?
- I can't get wireless streaming to work, what can I do?
- Can I do mixed reality (MR) with PC VR titles?
- How do I show others what's inside the headset while doing wireless streaming?
- After starting my streaming session on my headset, I see a green screen. What should I do?
- VIVE Business Streaming can't update successfully. What should I do?
- Can I assign a fixed VIVE Business Streaming server IP address to my headset?
- How do I make VIVE Business Streaming communicate through Windows Defender Firewall?
- What should I do if I have trouble running OpenXR titles?
- What should I do if controllers don't work properly when streaming apps?
- Does the VIVE Streaming Cable provide power to the headset?
-
Performance
- How do I improve VIVE Business Streaming performance?
- I'm experiencing some content jittering when streaming, what can I do?
- The content seems to be stuttering a lot and the streaming experience is not what I was expecting. What can I do?
- How do I adjust graphic preferences for VIVE Business Streaming?
- Why am I experiencing stuttering in my PC VR streaming session while using VIVE Ultimate Tracker?
- Why doesn't my streaming session start right away and I see a "Preparing VIVE Ultimate Trackers" message every time?
-
Audio
-
Facial and hand tracking
- Are hand tracking and VIVE Wrist Tracker supported by VIVE Business Streaming?
- How do I turn on facial and eye tracking in VIVE Business Streaming?
- Do PC VR apps support facial and eye tracking over VIVE Business Streaming?
- What should I do if facial and eye tracking are not working?
- What should I do if eye and facial tracking are not working properly in VRChat?
- How do I set up full-body tracking in VRChat?
- What facial expressions does VIVE Business Streaming support?
- Can I do a wired streaming session with facial and eye tracking using VIVE Focus 3?
-
Error messages
- I'm seeing an error "No supported GPU found", what should I do?
- In SteamVR, I see an error "Wrong video card." What should I do?
- When I launch VIVE Business Streaming on the computer, I see an error that says "No VIVE Business Streaming driver found." What should I do?
- What do the error codes and messages mean? What can I do?
-
- Contact Us
What should I do if controllers don't work properly when streaming apps?
If the controls and buttons on the controllers are not working properly when streaming apps, try changing the controller option in the
VIVE Business Streaming settings.
Note: We recommend updating your
SteamVR to version 1.26 or later.
- In the VIVE Business Streaming console, open settings and go to Input.
- Under Controller, check if Compatibility mode is selected or not. If Compatibility mode is selected, clear the option; if Compatibility mode is not selected, select it.
- Restart SteamVR, open the app, and check if the controllers are working properly.
If the controllers are still not working properly, do the following:
- Open the SteamVR settings on your computer or in VR.
- Click Controllers > MANAGE CONTROLLER BINDINGS.
- Under
Manage Controller Bindings For, select the app where the controllers are not working properly.
Warning: Make sure to select the app where the controllers are not working properly before going to the next step. - In Active Controller Binding, click Custom > EDIT THIS BINDING.
- In the upper right, click OPTIONS.
- In
BINDING OPTIONS, click
None next to
Compatibility Mode and do the following:
- For Compatibility Mode, select Oculus Touch Controller.
- Select Simulate HMD.
Note: We recommend restarting the app after editing the controller binding.
Was this helpful?
Yes
No
Submit
Thank you! Your feedback helps others to see the most helpful information.