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How do I prepare the headset before returning it for repair?

Before sending in the VIVE XR Elite headset for repair, remove the following accessories if they're attached to the headset:
Accessory Instructions
Face cushion See Face cushion.
VIVE Face Gasket 2.0 for XR Series See VIVE Face Gasket 2.0 for XR Series.
Temples Press the release button on the inside of each temple.
Battery cradle See Battery cradle.
Head strap See Head strap.
VIVE Deluxe Strap for XR Series See VIVE Deluxe Strap for XR Series.
VIVE MR Gasket See VIVE MR Gasket.
VIVE Temple Clips for XR Series See VIVE Temple Clips for XR Series.
Important: Keep the accessories in a safe place. You'll need to reassemble them when you get your headset back.
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*iFixit is an official partner of HTC and an authorized authentic parts seller. HTC makes no claims regarding any statements on external websites. Any self-directed repairs should only be used for devices that are out of warranty as repair damage may impact your standard warranty. Please consult customer care if you need more information or assistance with repairing your device.