What should I do when the headset is unable to detect the controllers?

Once paired with the headset, the controllers will automatically be detected when turned on. If you don't see the controllers while using your headset, consult the following:

The controllers may be in sleep mode. Shaking them gently will wake them.
If your controllers are off, turn them on by pressing the VIVE button on the right controller and the Menu button on the left controller. The controller LEDs will turn blue while they are connecting, and then green after they're connected.
If the controllers aren't detected after the firmware is updated, press and hold the VIVE and Menu buttons to restart both controllers.
Make sure your controllers are charged. A flashing red LED indicates a low battery. If the controllers have low battery levels or don't respond, try charging them. For details, see VIVE Controller for XR Series.
If your controllers are on but still not being detected, you might need to pair them again. See Pairing the controllers.

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