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About VIVE Sync
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Getting started
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Organizing and managing meetings
- Booking a meeting from the Sync website
- Booking a meeting from Outlook
- Booking a meeting room from the lobby
- Uploading files to use in your meetings
- Uploading files from your PC with VIVE Sync File Manager
- Uploading 360° videos
- Joining a VIVE Sync meeting
- Navigating meeting rooms with VR controllers
- Things you can do in a VIVE Sync meeting
- Hosting a meeting
- Changing your presence state
- Private Talk
- Safe zone
- Downloading screenshots and other files created in meetings
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Presenting to your audience
- Presenting content in a meeting
- Opening documents and other files
- Accessing web content
- Adding, changing, and removing bookmarks
- Writing and drawing on the whiteboard
- Working with content windows
- Using Presentation view
- Requesting control of a content window or Big Screen
- Mirroring the presenter's screen
- Viewing and sharing a 360° video
- Requesting control of a 3D model
- Opening 3D models
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Tools you can use
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Accessing your PC
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Using tracking features in VIVE Sync
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Using VIVE Sync in VIVE Flow
- Using your phone as a controller in VIVE Sync
- Navigating the virtual space with the phone controller
- Opening and closing the Options Menu with the phone controller
- Interacting with 3D models using the phone controller
- Performing gestures with the phone controller
- Handling content windows with the phone controller
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Using VIVE Sync on your PC and mobile device
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Solutions and FAQs
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General
- How many people can join a VIVE Sync meeting?
- What are the system requirements for using VIVE Sync with a PC VR headset?
- What devices are compatible with VIVE Sync?
- Can people using different VR headsets join the same VIVE Sync meeting?
- What languages does VIVE Sync support?
- Is VIVE Sync compatible with Oculus VR headsets?
- What is the VIVE Avatar Creator app, and where can I find it?
- What types of files can I share during a VIVE Sync meeting?
- What's the file size limit for uploading files to a room?
- How many files and content windows can I open at the same time?
- Why can't I sign in to the VIVE Sync website on iPad or iPhone?
- How do I send feature requests, feedback, and suggestions to the VIVE Sync team?
- What ports must the network administrator enable for VIVE Sync?
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Videos
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3D models
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VIVE Sync meetings
- Can I book VIVE Sync meetings from Outlook?
- I was invited to a VIVE Sync meeting. How do I join?
- Why aren't some meetings listed on the Agenda panel in the VIVE Sync lobby?
- How do I upload files to a meeting room?
- What's the difference between Host code and Guest code?
- Where and for how long are uploaded files stored in VIVE Sync?
- How long are screenshots available after the meeting ends? How do I download them?
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- Contact Us
How do I cancel my VIVE Sync subscription?
You can cancel your
VIVE Sync subscription through the
VIVE Business Device Management System.
Here's how:
- In your web browser, go to https://business.vive.com/dms/ and sign in with your HTC account.
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Click your profile icon, and then click
License Management.
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Under
Payment Method & License Products, find your
VIVE Sync subscription, and then click
Cancel Product > Cancel License Plan.
If you have questions about subscriptions or billing, contact us at
enterprise_support@htc.com.
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