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VIVE Business Streaming
- About VIVE Business Streaming
- Requirements
- Preparing your computer for streaming
- Preparing your headset for streaming
- Starting a streaming session using a cable
- Connecting VIVE Focus Vision to your computer using the VIVE Wired Streaming Kit
- Attaching a USB Type-C cable to VIVE XR Elite
- Attaching a USB Type-C cable to VIVE Focus 3
- Starting a wireless streaming session
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Solutions and FAQs
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General
- VIVE Business Streaming doesn't want to launch on my computer. What can I do?
- I've started streaming but I don't see anything in the headset except for a loading animation. What should I do?
- Can I do mixed reality (MR) with PC VR titles?
- VIVE Business Streaming can't update successfully. What should I do?
- Can I assign a fixed VIVE Business Streaming server IP address to my headset?
- How do I make VIVE Business Streaming communicate through Windows Defender Firewall?
- What should I do if I have trouble running OpenXR titles?
- What should I do if controllers don't work properly when streaming apps?
- Does the VIVE Wired Streaming Kit or VIVE Streaming Cable charge the headset's battery?
- How do I update the converter's firmware?
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Connections
- My computer doesn't recognize the headset and the USB icon on VIVE Business Streaming console is gray. What can I do?
- After starting my streaming session on my headset, I see a green screen. What should I do?
- How do I show others what's inside the headset while doing wireless streaming?
- I can't get wireless streaming to work, what can I do?
- Are there any differences between the VIVE Streaming Cable and the VIVE Wired Streaming Cable in the VIVE Wired Streaming Kit?
- My computer only has a USB Type-C port, can I still use the VIVE Wired Streaming Kit?
- Why is it still USB streaming even when I've connected VIVE Focus Vision to a DisplayPort port on my computer?
- Can I still use VIVE Ultimate Tracker with my VIVE headset if I'm doing a wired streaming session?
- Why is my headset's battery power draining and the connection switches to USB streaming even when I'm using the VIVE Wired Streaming Kit?
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Performance
- How do I improve VIVE Business Streaming performance?
- I'm experiencing some content jittering when streaming, what can I do?
- The content seems to be stuttering a lot and the streaming experience is not what I was expecting. What can I do?
- How do I adjust graphic preferences for VIVE Business Streaming?
- Why doesn't my streaming session start right away and I see a "Preparing VIVE Ultimate Trackers" message every time?
- Why am I experiencing stuttering in my PC VR streaming session while using VIVE Ultimate Tracker?
- What should I do if I see a small area in VR flashing white while playing games?
- Is 120 Hz refresh rate supported?
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Facial and hand tracking
- Are hand tracking and VIVE Wrist Tracker supported by VIVE Business Streaming?
- How do I turn on facial and eye tracking in VIVE Business Streaming?
- Do PC VR apps support facial and eye tracking over VIVE Business Streaming?
- What should I do if facial and eye tracking are not working?
- What should I do to make sure eye and facial tracking work properly in VRChat?
- What should I do if eye and facial tracking are not working properly in VRChat?
- How do I set up full-body tracking in VRChat?
- What facial expressions does VIVE Business Streaming support?
- Can I do a wired streaming session with facial and eye tracking using VIVE Focus 3?
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Audio
- The audio sounds broken and there's a lot of noise. What should I do?
- The sound in the headset stutters and sounds distorted and garbled. What should I do?
- Is there a way not to mirror the audio from the headset?
- What should I do if the game's sound effects don't sound full?
- I've started streaming content but I don't hear any sound
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Appendix
- Contact Us
What should I do if controllers don't work properly when streaming apps?
If the controls and buttons on the controllers are not working properly when streaming apps, try changing the controller option in the
VIVE Business Streaming settings.
Note: We recommend updating your
SteamVR to version 1.26 or later.
- In the VIVE Business Streaming console, open settings and go to Input.
- Under Controller, check if Compatibility mode is selected or not. If Compatibility mode is selected, clear the option; if Compatibility mode is not selected, select it.
- Restart SteamVR, open the app, and check if the controllers are working properly.
If the controllers are still not working properly, do the following:
- Open the SteamVR settings on your computer or in VR.
- Click Controllers > MANAGE CONTROLLER BINDINGS.
- Under
Manage Controller Bindings For, select the app where the controllers are not working properly.
Warning: Make sure to select the app where the controllers are not working properly before going to the next step. - In Active Controller Binding, click Custom > EDIT THIS BINDING.
- In the upper right, click OPTIONS.
- In
BINDING OPTIONS, click
None next to
Compatibility Mode and do the following:
- For Compatibility Mode, select Oculus Touch Controller.
- Select Simulate HMD.
Note: We recommend restarting the app after editing the controller binding.
If the controllers are still not working properly, do any of the following:
- In Active Controller Binding, click Custom > CHOOSE ANOTHER. Then choose a controller binding from Community Bindings (if available) or create a new binding.
- In
BINDING OPTIONS, click
None next to
Compatibility Mode and do the following:
- For Compatibility Mode, select a controller other than Oculus Touch Controller.
- Select Simulate Render Model and Simulate HMD.
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