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Introduction
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Managing members, buildings, and spaces
- Signing in to the VIVERSE for Business Management Console
- Viewing the Dashboard
- Types of roles in VIVERSE for Business
- Types of virtual spaces
- Distributing seats
- Assigning account owners
- Assigning building owners
- Adding members to a building
- Assigning space owners
- Adding members to a persistent space
- Changing the space type for spaces with private access
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Uploading and downloading content
- About the VIVERSE for Business User Console
- Types of files you can view in VIVERSE for Business
- Uploading files to VIVERSE for Business
- Uploading 360° videos
- Adding, changing, and removing bookmarks
- Downloading screenshots and other files created in the virtual space
- Installing VIVERSE add-ons
- Uploading PowerPoint files
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Entering VIVERSE for Business
- Signing in to VIVERSE for Business
- Navigating VIVERSE for Business with VR controllers
- Navigating VIVERSE for Business with hand gestures
- The VIVERSE Menu
- Changing your avatar
- Private Talk
- Safe zone
- Entering persistent and dynamic spaces
- Managing access permissions in a space
- Removing objects from spaces
- Gathering members to your location
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Creating and joining sessions
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Tools you can use
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Viewing and sharing content
- Types of content windows
- Opening images, documents, and other files
- Accessing web content
- Writing and drawing on the whiteboard
- Working with content windows
- Decorating spaces with images
- Requesting control of a content window or Big Screen
- Using Presentation view
- Mirroring the owner's content window or Big Screen
- Viewing and sharing a 360° video
- Viewing and sharing a 360° image
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Working with 3D models
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Accessing your PC
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Using VIVERSE for Business on computers and mobile devices
- Downloading VIVERSE for Business on computers and mobile devices
- Navigating VIVERSE for Business on your computer
- Navigating VIVERSE for Business on your mobile device
- Using Flythrough View in the desktop app
- Starting a Private Talk session from the desktop and mobile apps
- App controls
- Creating and joining sessions from the desktop and mobile apps
- Using the file browser in the desktop app
- Using the web browser in the desktop app
- Working with content windows in the desktop app
- Viewing content shared by other members
- Sharing your computer screen
- Displaying live captions in the desktop and mobile apps
- Recording meeting minutes in the desktop and mobile apps
- How safe zone works in the desktop and mobile apps
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Solutions and FAQs
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General
- What are the system requirements for using VIVERSE for Business with PC VR headsets?
- What devices are compatible with VIVERSE for Business?
- What languages does VIVERSE for Business support?
- How do I send feature requests, feedback, and suggestions to the VIVERSE for Business team?
- Why can't I sign in to the VIVERSE for Business User Console on iPad or iPhone?
- What ports must the network administrator enable for VIVERSE for Business?
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Avatar
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Files and content windows
- What types of files can I open and share during a session?
- What's the file size limit for uploading files to VIVERSE for Business?
- How do I upload files to a space or session room?
- Where and for how long are uploaded files stored in VIVERSE for Business?
- How long are screenshots retained in VIVERSE for Business? How do I download them?
- How many files and content windows can I open at the same time?
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Sessions and spaces
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3D models
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Subscriptions and other FAQs
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- Contact Us
Preparing 3D models
Follow these guidelines when preparing 3D models that won't be using Polygon Streaming.
Supported file formats
Unity Asset Bundle
VIVERSE for Business supports Unity standard and custom shaders, including animations.
Prepare AssetBundle files for all target platforms (‘*_windows.ab’, ‘*_android.ab’, and ‘*_ios.ab’) to allow users of VIVE XR Elite, VIVE Focus 3, and PC VR headsets, as well as Android™ and iOS mobile devices to view your 3D model.
3D and image formats
Use any of the following supported 3D formats for your 3D model:
- FBX (zipped)
- GLB
- glTF (zipped)
- OBJ (zipped)
Note: Only BaseColor Map is supported.
If you want to create separate texture files for your 3D model, use any of the following supported image formats for your textures:
- PNG
- JPG (baseline & progressive - 12 bpc/arithmetic not supported)
- BMP (non-1bpp, non-RLE)
- TGA
If your 3D model has separate texture files, the 3D model and textures must be packaged into a ZIP file and then uploaded. If your 3D model doesn't have separate texture files, it doesn't need to be packaged into a ZIP file. Your 3D model can be directly uploaded.
If you want to use an FBX model, the ZIP package should contain one .fbx file and all the texture images in JPG or PNG format. Make sure they're properly set and connected. You can also upload a single .fbx file if it has embedded textures.
Note: If the textures are not properly connected in your file, they will appear as plain white after conversion. Only binary FBX files are supported. ASCII-based FBX files are not supported.
Recommendations and limitations
To ensure you can load your 3D model and others can see it, follow the recommended 3D model specifications below.
| PC VR | Standalone VR and mobile | |
|---|---|---|
| Polygons | 15,000 or below recommended | 5,000 or below recommended, 200,000 maximum |
| File size | 150 MB or below recommended | 60 MB or below recommended, 300 MB maximum |
| Texture resolution | 4096 x 4096 or below recommended | 1024 x 1024 recommended, 2048 x 2048 maximum |
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