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Enrolling devices

You’ll need to enroll your devices to use VIVE Business+ to manage them.
Important: Before enrolling your devices, make sure you have:
  1. Do one of the following:
    • If you're turning on the device for the first time or performed a factory reset, after the device turns on or restarts, put it on, and then press the headset button three times in succession to enable QR code scanning.
    • If the device is in use, put on your headset and go to Settings > Advanced > MDM setup > QR code.
  2. Scan the QR code on the computer screen using the headset.
    Tip: When scanning the QR code:
    • Have a distance of 15 to 20 cm between the headset and computer screen.
    • Make the QR code dimensions to be at least 15 × 15 cm on the computer screen.
  3. Follow the onscreen instructions to enroll the device. After successfully enrolling the device, it will show a message saying the enrollment was successful.
    Note:
  4. On your computer, check VIVE Business+. You’ll see a "‍Device enrolled"‍ message. Click OK.
  5. Go to Manage devices > Devices. You’ll see the status of the enrolled device in the list.

You can also enroll devices via a USB connection instead of scanning a QR code by using VIVE Business+ console. See Enrolling headsets via USB.

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