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Getting started
- About VIVE Business+
- Setting up your devices with VIVE Business+
- Signing in to VIVE Business+
- Creating an organization
- Changing the HTC ID for an organization
- Activating VIVE Business Warranty and Services (BWS)
- Registering several devices with VIVE Business Warranty and Services (BWS)
- Enrolling devices
- Generating a QR code to enroll devices
- Setting up a group of devices
- Checking tasks performed by users
- Accessing the VIVE Forum
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Managing users
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Managing devices
- Managing your devices
- Exporting a list of enrolled devices
- Exporting maps and map boundary data
- Editing map and map boundary details
- Deleting a map on the headset
- Creating groups
- Editing group settings
- Adding devices to a group
- Assigning users to a private group
- Assigning maps
- Remotely launching an app
- Mirroring a headset to VIVE Business+
- Switching the Wi-Fi connection
- Adding more seat licenses and extending organization tier validity
- Releasing a seat license
- Reporting an issue
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Managing contents
- Uploading media files to VIVE Business+
- Editing and deleting media files
- Uploading apps to VIVE Business+
- Adding unmanaged apps to VIVE Business+
- Installing apps on a group of devices
- Editing and deleting apps
- Assigning an EMM app with device owner permissions
- Uploading a Mobile Device Management (MDM) solution
- Uploading other Mobile Device Management (MDM) solutions
- Editing and deleting the management solution app
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Batch configuration
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VIVE Business+ console
- About the VIVE Business+ console
- Downloading the VIVE Business+ console
- Setting up the VIVE Business+ console
- Reporting an issue through the VIVE Business+ console
- Creating a batch configuration package for your headset
- Importing maps and batch configuration packages to headsets
- Exporting maps from devices
- Connecting headsets wirelessly
- Enrolling headsets via USB
- Setting VIVE Ultimate Tracker to Wi-Fi LBE mode
- Setting VIVE Ultimate Tracker to standard LBE mode
- Setting VIVE Ultimate Tracker to VO mode
- Creating a batch configuration package for VIVE Ultimate Tracker
- Importing maps and batch configuration packages to trackers
- Enrolling VIVE Ultimate Tracker via USB
- Connecting VIVE Ultimate Tracker wirelessly
- Creating a tracker server
- Updating the system software of VIVE Ultimate Tracker
- Resetting the tracker
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Completing common tasks
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Solutions and FAQs
- Can I extend the duration of my trial organization tier?
- Can I upgrade my trial organization tier to Pro or Ultimate?
- How do I check if the batch configuration package was installed?
- What happens to a device when the license expires?
- Why were apps uninstalled from a device?
- How do I set a fixed Wi-Fi MAC address?
- What permissions does each VIVE Business+ role have?
- What should I do if VIVE Business+ settings are not applied?
- What should I do if I see "No more device Seats quote" when trying to enroll VIVE Ultimate Tracker?
- What should I do if I can't connect my tracker wirelessly to the computer?
- How do I check if the patterns I'm using for the walls and floor of my space are good for tracking?
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Appendix
- Contact Us
About VIVE Business+
VIVE Business+ is a secure, enterprise-level, web-based platform that allows you to manage and control your fleet of standalone headsets.
It gives you efficiency and ease—all in one place. Optimize and scale up your operation with remote device and content management. Maximize
VIVE™ standalone hardware capabilities with
VIVE Business+ advanced features.
Important:
- VIVE Business Warranty and Services (BWS) required to use VIVE Business+.
- VIVE Business+ only supports the following devices:
- VIVE Focus Vision
- VIVE XR Elite
- VIVE Focus 3
If you're using a VIVE device other than the ones listed above, you'll need to use VIVE Business Device Management System to manage them. Access it here.
- Make sure the VIVE Focus 3 software is updated to version 5.0.999.646 or later.
With VIVE Business+, you can do the following:
- Manage your devices. For details, see Managing your devices.
- Upload apps and media files for your devices. For details, see Uploading apps to VIVE Business+ and Uploading media files to VIVE Business+.
- Create a batch configuration package to quickly set up several devices with the same settings. For details, see About batch configuration.
- Share maps between your devices. For details, see Exporting maps and map boundary data.
Tip: Click
Support on the left panel to view the
VIVE Business+ user guide and access the VIVE Forum. See
Accessing the VIVE Forum.
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