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When displaying my 3D model, textures do not appear.

Make sure to do the following before uploading 3D models:
  • If a 3D model has separate texture files, package the 3D model and textures into a ZIP file.
  • If you have several 3D models, package each 3D model with its respective texture files as a separate ZIP file.
  • Check and make sure the texture files are complete.
  • Using folders for texture files is not recommended. To avoid upload problems, package a 3D model and its texture files without folders in the ZIP file.
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