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Introduction
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Managing members, buildings, and spaces
- Signing in to the VIVERSE for Business Management Console
- Viewing the Dashboard
- Types of roles in VIVERSE for Business
- Types of virtual spaces
- Distributing seats
- Assigning account owners
- Assigning building owners
- Adding members to a building
- Assigning space owners
- Adding members to a persistent space
- Changing the space type for spaces with private access
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Uploading and downloading content
- About the VIVERSE for Business User Console
- Types of files you can view in VIVERSE for Business
- Uploading files to VIVERSE for Business
- Uploading 360° videos
- Adding, changing, and removing bookmarks
- Downloading screenshots and other files created in the virtual space
- Installing VIVERSE add-ons
- Uploading PowerPoint files
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Entering VIVERSE for Business
- Signing in to VIVERSE for Business
- Navigating VIVERSE for Business with VR controllers
- Navigating VIVERSE for Business with hand gestures
- The VIVERSE Menu
- Changing your avatar
- Private Talk
- Safe zone
- Entering persistent and dynamic spaces
- Managing access permissions in a space
- Removing objects from spaces
- Gathering members to your location
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Creating and joining sessions
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Tools you can use
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Viewing and sharing content
- Types of content windows
- Opening images, documents, and other files
- Accessing web content
- Writing and drawing on the whiteboard
- Working with content windows
- Decorating spaces with images
- Requesting control of a content window or Big Screen
- Using Presentation view
- Mirroring the owner's content window or Big Screen
- Viewing and sharing a 360° video
- Viewing and sharing a 360° image
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Working with 3D models
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Accessing your PC
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Using VIVERSE for Business on computers and mobile devices
- Downloading VIVERSE for Business on computers and mobile devices
- Navigating VIVERSE for Business on your computer
- Navigating VIVERSE for Business on your mobile device
- Using Flythrough View in the desktop app
- Starting a Private Talk session from the desktop and mobile apps
- App controls
- Creating and joining sessions from the desktop and mobile apps
- Using the file browser in the desktop app
- Using the web browser in the desktop app
- Working with content windows in the desktop app
- Viewing content shared by other members
- Sharing your computer screen
- Displaying live captions in the desktop and mobile apps
- Recording meeting minutes in the desktop and mobile apps
- How safe zone works in the desktop and mobile apps
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Solutions and FAQs
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General
- What are the system requirements for using VIVERSE for Business with PC VR headsets?
- What devices are compatible with VIVERSE for Business?
- What languages does VIVERSE for Business support?
- How do I send feature requests, feedback, and suggestions to the VIVERSE for Business team?
- Why can't I sign in to the VIVERSE for Business User Console on iPad or iPhone?
- What ports must the network administrator enable for VIVERSE for Business?
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Avatar
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Files and content windows
- What types of files can I open and share during a session?
- What's the file size limit for uploading files to VIVERSE for Business?
- How do I upload files to a space or session room?
- Where and for how long are uploaded files stored in VIVERSE for Business?
- How long are screenshots retained in VIVERSE for Business? How do I download them?
- How many files and content windows can I open at the same time?
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Sessions and spaces
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3D models
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Subscriptions and other FAQs
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- Contact Us
Opening 3D models
When you open a 3D model, it will be visible to users in the virtual space. Users can interact with the 3D model unless you lock it.
Here's how to open and interact with a 3D model:
- Open the VIVERSE Menu and select Files.
- On the left side of the file browser window, select 3D models, then choose a 3D model file and select Open.
- Move your controller or hand to position the 3D model, then press the trigger or pinch to place it.
When you aim the beam at the 3D model, a gizmo will appear. You'll see controls on the gizmo for moving, rotating, and scaling the 3D model.
Moving the 3D model
- Aim the beam at the gizmo, then press and hold the trigger or pinch to grab the gizmo.
- Drag the 3D model to the position where you want to place it.
![](/media/filer_public/support_zip_img/ca/enterprise/viverse-for-business/guid-2eeaa98d-ded9-46c5-862c-3b5a2b984bca-web.jpg)
Rotating
- Aim the beam at one of the edges of the gizmo. An arrow will appear.
- Press and hold the trigger or pinch to grab the edge, then drag to rotate the 3D model.
![](/media/filer_public/support_zip_img/ca/enterprise/viverse-for-business/guid-bea4ee85-4246-4e5b-b147-1ed211228bf9-web.jpg)
Resizing
- Aim the beam at one of the corners of the gizmo. An arrow will appear.
- Press and hold the trigger or pinch to grab the corner, then drag to resize the 3D model.
![](/media/filer_public/support_zip_img/ca/enterprise/viverse-for-business/guid-b867bc07-1ac7-4221-80a0-152fbe114f7d-web.jpg)
Tip: You can also directly touch the gizmo with your controller or hand when moving, rotating, and scaling the 3D object.
![](/media/filer_public/support_zip_img/ca/enterprise/viverse-for-business/guid-2a49513e-c283-4da8-bd21-983d868edfc1-web.jpg)
More options
Select the
More options
button above the 3D model to open a menu with more options.
![](/media/filer_public/support_zip_img/ca/enterprise/viverse-for-business/guid-9380d9f0-4e76-4696-818f-8ef31f9384da-web.jpg)
From the menu, you can choose the following:
- Advanced controls: Use the following additional controls for adjusting the 3D model:
Button Description Object/World space: Change the gizmo's orientation relative to the 3D model or your space. Snap: Snap to grid when moving, rotating, or scaling the 3D model. Gizmos: Hide or show the gizmo. Auto-rotate: Turn auto rotation on and off. 1/16: Scale the 3D model to 1/16 of the original size. 1/8: Scale the 3D model to 1/8 of the original size. 1X: Change the 3D model back to the original size. 2X: Scale the 3D model to twice the original size. Reset: Reset the 3D model to its original size and orientation. - Lock: Lock the 3D model in place to prevent accidental movement or manipulation.
- Remove: Remove the 3D model from the current space.
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