-
Getting started
- About VIVE Business+
- Signing in to VIVE Business+
- Creating an organization
- Changing the HTC ID for an organization
- Activating VIVE Business Warranty and Services (BWS)
- Registering several devices with VIVE Business Warranty and Services (BWS)
- Enrolling devices
- Generating a QR code to enroll devices
- Setting up a group of devices
-
Managing users
-
Managing devices
- Managing your devices
- Exporting maps and map boundary data
- Editing map and map boundary details
- Creating groups
- Editing group settings
- Adding devices to a group
- Assigning users to a private group
- Assigning maps
- Remotely launching an app
- Mirroring a headset to VIVE Business+
- Adding more seat licenses
- Releasing a seat license
-
Batch configuration
-
Managing files
-
VIVE Business+ console
-
Solutions and FAQs
- Can I extend the duration of my trial organization tier?
- Can I upgrade my trial organization tier to Pro or Ultimate?
- How do I check if the batch configuration package was installed?
- What happens to a device when the license expires?
- Why were apps uninstalled from a device?
- How do I set a fixed Wi-Fi MAC address?
- What do the error messages mean?
- What permissions does each VIVE Business+ role have?
- What should I do if VIVE Business+ settings are not applied?
- Contact Us
Importing maps and batch configuration packages to headsets
Here's how to import a map and batch configuration package to headsets via USB.
Important: Make sure that you have:
- Downloaded the maps and batch configuration packages to your computer. See Setting up the VIVE Business+ console.
- Enrolled your headsets. See Enrolling devices or Enrolling headsets via USB.
- In the VIVE Business+ console, go to Devices.
-
Connect your headset to your computer with a USB cable. Your headset will appear on the
Devices screen.
Note:
-
Make sure USB debugging is enabled on your headset. Go to Settings > Advanced > Developer options > USB debugging on your headset to check.
-
Wake the headset up if it's in standby mode.
- If you want to simultaneously import the map and batch configuration package to more than one device, connect the other devices to your PC through other available USB ports or use a USB hub.
-
-
In the
Devices screen, select the
Mode you want to use for the device.
- Normal When your device is connected to the PC, the VIVE Business+ console settings will be applied. When you disconnect the device from the PC, VIVE Business+ setting will be applied. If VIVE Business+ settings are not applied, see What should I do if VIVE Business+ settings are not applied?.
- Offline Only the VIVE Business+ console settings will be applied to the device.
- In the left panel, click Import.
- In Import to (device type), select the device you're using.
- In Map name and Batch configuration, select the map and batch configuration package you want to import to your device.
- In Import to selected devices, select the devices you want to import to.
- Click Import.
Warning: If
Mode is set to
Normal, the device will sync with
VIVE Business+ if the device connects to a
Wi-Fi network and is disconnected from the PC. If the device is part of a group, the map and batch configuration package you've imported will be overwritten with the group settings set on
VIVE Business+.
Was this helpful?
Yes
No
Submit
Thank you! Your feedback helps others to see the most helpful information.