-
Getting started
- About VIVE Business+
- Signing in to VIVE Business+
- Creating an organization
- Changing the HTC ID for an organization
- Activating VIVE Business Warranty and Services (BWS)
- Registering several devices with VIVE Business Warranty and Services (BWS)
- Enrolling devices
- Generating a QR code to enroll devices
- Setting up a group of devices
-
Managing users
-
Managing devices
- Managing your devices
- Exporting maps and map boundary data
- Editing map and map boundary details
- Deleting a map on the headset
- Creating groups
- Editing group settings
- Adding devices to a group
- Assigning users to a private group
- Assigning maps
- Remotely launching an app
- Mirroring a headset to VIVE Business+
- Adding more seat licenses and extending organization tier validity
- Releasing a seat license
-
Batch configuration
-
Managing files
- Uploading media files to VIVE Business+
- Editing and deleting media files
- Uploading apps to VIVE Business+
- Adding unmanaged apps to VIVE Business+
- Installing apps on devices in a group
- Editing and deleting apps
- Assigning an EMM app with device owner permissions
- Uploading a Mobile Device Management (MDM) solution
- Editing and deleting the management solution app
-
VIVE Business+ console
- About the VIVE Business+ console
- Downloading the VIVE Business+ console
- Setting up the VIVE Business+ console
- Enrolling headsets via USB
- Connecting headsets wirelessly
- Importing maps and batch configuration packages to headsets
- Exporting maps from devices
- Creating a Mobile Device Management (MDM) solution package for headsets
- Creating a Wi-Fi package for headsets
- Importing MDM solution and Wi-Fi packages to headsets
-
Solutions and FAQs
- What should I do if I see "Tier not supported" when trying to enroll devices?
- Can I extend the duration of my trial organization tier?
- Can I upgrade my trial organization tier to Pro or Ultimate?
- How do I check if the batch configuration package was installed?
- What happens to a device when the license expires?
- Why were apps uninstalled from a device?
- How do I set a fixed Wi-Fi MAC address?
- What do the error messages mean?
- What permissions does each VIVE Business+ role have?
- What should I do if VIVE Business+ settings are not applied?
- How do I check the map export progress?
- Contact Us
What permissions does each VIVE Business+ role have?
Check the tables below to see what permissions each role has when using
VIVE Business+.
| Admin | Operator | Member | |
|---|---|---|---|
| Create and delete user |  |
||
| Edit user | |
Update operator's own name and description | |
| View user | |
|
|
| Create and delete device | |
|
|
| Edit and sync device | |
|
|
| View device | |
|
|
| Create and delete group | |
See notes below |
|
| Edit and sync group | |
See second note below |
|
| View group | |
|
|
| Create and delete batch configuration package | |
|
|
| Edit batch configuration package | |
|
|
| View Batch configuration package | |
|
|
| Assign and delete app | |
|
|
| Edit app | |
|
|
| View app | |
|
|
| Create and delete file | |
|
|
| Edit file | |
|
|
| View file | |
|
|
| Create and delete map | |
|
|
| Edit map | |
|
|
| View map | |
|
|
Note:
- If a device group's Policy is set to Private, the creator of the device group can set permissions for other users in the group.
- Admins and operators with edit permissions can delete groups. They can also set permissions for other operators and members.
Was this helpful?
Yes
No
Submit
Thank you! Your feedback helps others to see the most helpful information.