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Introduction
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Managing members, buildings, and spaces
- Signing in to the VIVERSE for Business Management Console
- Viewing the Dashboard
- Types of roles in VIVERSE for Business
- Types of virtual spaces
- Distributing seats
- Assigning account owners
- Assigning building owners
- Adding members to a building
- Assigning space owners
- Adding members to a persistent space
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Uploading and downloading content
- About the VIVERSE for Business User Console
- Types of files you can view in VIVERSE for Business
- Uploading files to VIVERSE for Business
- Uploading 360° videos
- Adding, changing, and removing bookmarks
- Downloading screenshots and other files created in the virtual space
- Installing VIVERSE add-ons
- Uploading PowerPoint files
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Entering VIVERSE for Business
- Signing in to VIVERSE for Business
- Navigating VIVERSE for Business with VR controllers
- Navigating VIVERSE for Business with hand gestures
- The VIVERSE Menu
- Changing your avatar
- Private Talk
- Safe zone
- Entering persistent and dynamic spaces
- Managing access permissions in a space
- Removing objects from spaces
- Gathering members to your location
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Creating and joining sessions
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Tools you can use
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Viewing and sharing content
- Types of content windows
- Opening images, documents, and other files
- Accessing web content
- Writing and drawing on the whiteboard
- Working with content windows
- Decorating spaces with images
- Requesting control of a content window or Big Screen
- Using Presentation view
- Mirroring the owner's content window or Big Screen
- Viewing and sharing a 360° video
- Viewing and sharing a 360° image
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Working with 3D models
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Accessing your PC
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Using VIVERSE for Business on computers and mobile devices
- Downloading VIVERSE for Business on computers and mobile devices
- Navigating VIVERSE for Business on your computer
- Navigating VIVERSE for Business on your mobile device
- Starting a Private Talk session from the desktop and mobile apps
- App controls
- Creating and joining sessions from the desktop and mobile apps
- Using the file browser in the desktop app
- Using the web browser in the desktop app
- Working with content windows in the desktop app
- Viewing content shared by other members
- Sharing your computer screen
- Displaying live captions in the desktop app
- How safe zone works in the desktop and mobile apps
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Solutions and FAQs
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General
- What are the system requirements for using VIVERSE for Business with PC VR headsets?
- What devices are compatible with VIVERSE for Business?
- What languages does VIVERSE for Business support?
- How do I send feature requests, feedback, and suggestions to the VIVERSE for Business team?
- Why can't I sign in to the VIVERSE for Business User Console on iPad or iPhone?
- What ports must the network administrator enable for VIVERSE for Business?
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Avatar
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Files and content windows
- What types of files can I open and share during a session?
- What's the file size limit for uploading files to VIVERSE for Business?
- How do I upload files to a space or session room?
- Where and for how long are uploaded files stored in VIVERSE for Business?
- How long are screenshots retained in VIVERSE for Business? How do I download them?
- How many files and content windows can I open at the same time?
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Sessions and spaces
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3D models
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Subscriptions and other FAQs
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- Contact Us
Types of roles in VIVERSE for Business
The following roles have varying degrees of administrative access to different elements of
VIVERSE for Business.
Account owners
Account owners are the administrators assigned to manage the organizations that have been set up in your VIVERSE for Business environment.
The first assigned account owner will be the first administrator with access rights to the VIVERSE for Business Management Console. The first account owner can assign more account owners.
Account owners have the following administrative rights:
- Distribute seats across buildings in the same organization. See Distributing seats.
- Add more account owners to manage the organization. See Assigning account owners.
- Assign members as building owners. See Assigning building owners.
- Remove account owners and building owners.
Building owners
Each building needs to have at least one building owner. An account owner needs to assign the first building owner.
Building owners have the following administrative rights:
- Assign more building owners. See Assigning building owners.
- Add building members. See Adding members to a building.
- Remove building members.
- Assign persistent space owners. See Assigning space owners.
Space owners
Each persistent space needs to have at least one space owner. The building owner needs to assign the first space owner for each persistent space.
Space owners have the following administrative rights:
- Assign more persistent space owners. See Assigning space owners.
- Remove space owners.
- Add building members to a persistent space. See Adding members to a persistent space.
Members
Members are users that have been granted access to buildings. Adding new users as building members will automatically add them as organization members. For details, see Adding members to a building.
Session owners
Members who create sessions are the session owners. For details, see Creating sessions in the VIVERSE for Business app.
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