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Getting started
- About VIVE Business+
- Signing in to VIVE Business+
- Creating an organization
- Changing the HTC ID for an organization
- Activating VIVE Business Warranty and Services (BWS)
- Registering several devices with VIVE Business Warranty and Services (BWS)
- Enrolling devices
- Generating a QR code to enroll devices
- Setting up a group of devices
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Managing users
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Managing devices
- Managing your devices
- Exporting maps and map boundary data
- Editing map and map boundary details
- Creating groups
- Editing group settings
- Adding devices to a group
- Assigning users to a private group
- Assigning maps
- Remotely launching an app
- Mirroring a headset to VIVE Business+
- Adding more seat licenses
- Releasing a seat license
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Batch configuration
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Managing files
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VIVE Business+ console
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Solutions and FAQs
- Can I extend the duration of my trial organization tier?
- Can I upgrade my trial organization tier to Pro or Ultimate?
- How do I check if the batch configuration package was installed?
- What happens to a device when the license expires?
- Why were apps uninstalled from a device?
- How do I set a fixed Wi-Fi MAC address?
- What do the error messages mean?
- What permissions does each VIVE Business+ role have?
- What should I do if VIVE Business+ settings are not applied?
- Contact Us
Managing your devices
Use
VIVE Business+ to manage your devices.
Important: You'll need to enroll your devices in order for you to manage them using
VIVE Business+. To learn how to enroll your devices, see
Enrolling devices.
- In VIVE Business+, click Manage Devices > Registered. In the list, you can see some basic information about the device such as the device name and battery status.
- Click the headset to check the device details.
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In the device details page, you can:
- Click Action in the upper right to open a menu where you can find your device, restart it, and more.
- Click to edit device and group properties.
- Find and pair input devices.
- Check recent tasks for the device.
- Set up VIVE Business Streaming settings
- Export the device log for troubleshooting.
- Export or delete the current map on the device. See Exporting maps and map boundary data.
- Reset the device.
Note: Resetting the device will deregister it from VIVE Business+.
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