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Overview
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Getting started
- Attaching the battery cradle and charging the battery
- Putting on the headset (with the battery cradle attached)
- Using the headset without the battery cradle
- Attaching and adjusting the head strap
- Turning the headset on and off
- Setting up your headset for the first time
- Adjusting the diopter dials
- Removing and reattaching the face cushion
- Adjusting the IPD on the headset
- Pairing the controllers
- Setting up your play area
- Setting up multiple play areas
- The VIVE Menu
- Hand tracking
- Accessing apps in the Library
- Using mixed reality on VIVE XR Elite
- Viewing your surroundings
- Cleaning and disinfecting VIVE XR Elite
- Using the VIVE Case for XR Series
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Managing screenshots, files, and apps
- Taking screenshots and screen recordings
- Connecting the headset to your computer
- Transferring screenshots and screen recordings to your computer
- Browsing and viewing files
- Viewing 360° photos
- Connecting an external storage device to the headset
- Transferring files between the headset and an external storage device
- Installing apps on the headset
- Installing APK files on the headset
- Uninstalling apps
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Using VIVE Manager
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Sharing and streaming content
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Settings
- Connecting to a Wi-Fi network
- Setting a device passcode
- Installing system and firmware updates
- Resetting your headset (factory reset)
- Setting up a mixed reality environment
- Adjusting the power frequency
- Choosing a display mode
- Setting a timeout for sleep mode
- Adjusting audio settings
- Choosing a tracking mode
- Pairing Bluetooth devices
- Setting up and using Kiosk mode
- Adding a VPN connection
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VIVE XR Elite for Business
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Solutions and FAQs
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General
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Hardware
- What should I do when the headset is unable to detect the controllers?
- How do I check the battery level of the headset and controllers?
- Why isn't the battery percentage displaying correctly?
- Why does my headset turn off when it's connected to a power bank?
- How long is the USB-C to USB-C cable that comes with the headset?
- Can I connect a wired USB-C audio device to the headset?
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Apps and content
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- Contact Us
What do I do if the headset isn't receiving system updates?
Follow the steps in Installing system and firmware updates to check for and install system updates.
For the headset to receive system updates, it must be set to the current date and time.
- Connect your headset to a wireless network. To find out how, see Connecting to a Wi-Fi network.
- Go to Settings > General and select Date & Time.
- Turn on Use network-provided time.
- Check for system updates again.
If your headset still isn't receiving system updates, contact support for assistance.
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