-
Getting started
- About VIVE Business+
- Setting up your devices with VIVE Business+
- Signing in to VIVE Business+
- Creating an organization
- Changing the HTC ID for an organization
- Activating VIVE Business Warranty and Services (BWS)
- Registering several devices with VIVE Business Warranty and Services (BWS)
- Enrolling devices
- Generating a QR code to enroll devices
- Setting up a group of devices
- Checking tasks performed by users
- Accessing the VIVE Forum
-
Managing users
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Managing devices
- Managing your devices
- Exporting maps and map boundary data
- Editing map and map boundary details
- Deleting a map on the headset
- Creating groups
- Editing group settings
- Adding devices to a group
- Assigning users to a private group
- Assigning maps
- Remotely launching an app
- Mirroring a headset to VIVE Business+
- Switching the Wi-Fi connection
- Adding more seat licenses and extending organization tier validity
- Releasing a seat license
- Reporting an issue
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Managing contents
- Uploading media files to VIVE Business+
- Editing and deleting media files
- Uploading apps to VIVE Business+
- Adding unmanaged apps to VIVE Business+
- Installing apps on a group of devices
- Editing and deleting apps
- Assigning an EMM app with device owner permissions
- Uploading a Mobile Device Management (MDM) solution
- Uploading other Mobile Device Management (MDM) solutions
- Editing and deleting the management solution app
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Batch configuration
-
VIVE Business+ console
- About the VIVE Business+ console
- Downloading the VIVE Business+ console
- Setting up the VIVE Business+ console
- Reporting an issue through the VIVE Business+ console
- Importing maps and batch configuration packages to headsets
- Exporting maps from devices
- Connecting headsets wirelessly
- Enrolling headsets via USB
- Setting VIVE Ultimate Tracker to Wi-Fi LBE mode
- Setting VIVE Ultimate Tracker to standard LBE mode
- Creating a batch configuration package for VIVE Ultimate Tracker
- Importing maps and batch configuration packages to trackers
- Enrolling VIVE Ultimate Tracker via USB
- Connecting VIVE Ultimate Tracker wirelessly
- Creating a tracker server
- Updating the system software of VIVE Ultimate Tracker
- Resetting the tracker
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Completing common tasks
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Solutions and FAQs
- Can I extend the duration of my trial organization tier?
- Can I upgrade my trial organization tier to Pro or Ultimate?
- How do I check if the batch configuration package was installed?
- What happens to a device when the license expires?
- Why were apps uninstalled from a device?
- How do I set a fixed Wi-Fi MAC address?
- What permissions does each VIVE Business+ role have?
- What should I do if VIVE Business+ settings are not applied?
- What should I do if I see "No more device Seats quote" when trying to enroll VIVE Ultimate Tracker?
- What should I do if I can't connect my tracker wirelessly to the computer?
- Can I use the map I created on other devices?
- Required device software and app versions for LBE mode
- What do the error messages mean?
- Contact Us
Connecting VIVE Ultimate Tracker wirelessly
Here's how to connect
VIVE Ultimate Tracker to your computer wirelessly while using the
VIVE Business+ console.
Important: Before setting up, make sure you have:
- Enrolled your VIVE Ultimate Tracker. See Enrolling VIVE Ultimate Tracker via USB.
- Installed VIVE Hub on another computer. The computer must be different from the one where VIVE Business+ console is installed. You can download VIVE Hub here.
- On the computer where VIVE Hub is installed, launch VIVE Hub.
- On the computer where VIVE Business+ console is installed, click Tracker server on the left panel.
-
Click
Create, enter the required information, and then click
Add.
Important: For IP address, enter the IP address of the computer where VIVE Hub is installed.
- On the left panel, click Batch configuration and go to the VIVE Ultimate Tracker tab.
-
Click
Create and do the following:
- Enter a Name for the batch configuration package.
- In Connection and Tracking mode, select Wi-Fi LBE.
- In Tracker server, select the tracker server that you've just created in step 3.
- In Wi-Fi connection, enter the same network settings as the ones used by the computer where VIVE Hub is installed.
- Select the Tracking options you want.
- Click Add.
- Import the batch configuration package you've created to VIVE Ultimate Tracker. See Importing maps and batch configuration packages to trackers.
-
Disconnect the tracker from your computer.
You'll see a
Wi-Fi icon next to the tracker name.
You can now wirelessly import a batch configuration package and map to the tracker.
Important: When creating a batch configuration package or enrolling the
VIVE Ultimate Tracker,
Connection & Tracking Mode
must be set to
Wi-Fi LBE for you to be able to connect the tracker to your computer wirelessly.
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