-
Getting started
- About VIVE Business+
- Signing in to VIVE Business+
- Creating an organization
- Changing the HTC ID for an organization
- Activating VIVE Business Warranty and Services (BWS)
- Registering several devices with VIVE Business Warranty and Services (BWS)
- Enrolling devices
- Generating a QR code to enroll devices
- Setting up a group of devices
-
Managing users
-
Managing devices
- Managing your devices
- Exporting maps and map boundary data
- Editing map and map boundary details
- Deleting a map on the headset
- Creating groups
- Editing group settings
- Adding devices to a group
- Assigning users to a private group
- Assigning maps
- Remotely launching an app
- Mirroring a headset to VIVE Business+
- Adding more seat licenses and extending organization tier validity
- Releasing a seat license
-
Batch configuration
-
Managing files
- Uploading media files to VIVE Business+
- Editing and deleting media files
- Uploading apps to VIVE Business+
- Adding unmanaged apps to VIVE Business+
- Installing apps on devices in a group
- Editing and deleting apps
- Assigning an EMM app with device owner permissions
- Uploading a Mobile Device Management (MDM) solution
- Editing and deleting the management solution app
-
VIVE Business+ console
- About the VIVE Business+ console
- Downloading the VIVE Business+ console
- Setting up the VIVE Business+ console
- Enrolling headsets via USB
- Connecting headsets wirelessly
- Importing maps and batch configuration packages to headsets
- Exporting maps from devices
- Creating a Mobile Device Management (MDM) solution package for headsets
- Creating a Wi-Fi package for headsets
- Importing MDM solution and Wi-Fi packages to headsets
-
Solutions and FAQs
- What should I do if I see "Tier not supported" when trying to enroll devices?
- Can I extend the duration of my trial organization tier?
- Can I upgrade my trial organization tier to Pro or Ultimate?
- How do I check if the batch configuration package was installed?
- What happens to a device when the license expires?
- Why were apps uninstalled from a device?
- How do I set a fixed Wi-Fi MAC address?
- What do the error messages mean?
- What permissions does each VIVE Business+ role have?
- What should I do if VIVE Business+ settings are not applied?
- How do I check the map export progress?
- Contact Us
Exporting maps from devices
You can export a map from a device to share it with other devices.
Important: Make sure you have enrolled your headsets. See
Enrolling devices or
Enrolling headsets via USB.
- In the VIVE Business+ console, go to Devices.
-
Connect your headset to your computer with a USB cable. Your headset will appear on the
Devices screen.
Note:
-
Make sure USB debugging is enabled on your headset. Go to Settings > Advanced > Developer options > USB debugging in your headset to check.
-
Wake the headset up if it's in standby mode.
-
- In the Devices screen, click the device where the map you want to export is located.
-
In the device details panel, click
Export in the bottom right.
Important:- When exporting the map, make sure the device doesn't go to sleep and that it's always connected to a Wi-Fi network throughout the export process.
- Exported maps are saved locally on your computer and not synced to VIVE Business+.
The map you've exported can then be imported to other devices. See Importing maps and batch configuration packages to headsets.
Was this helpful?
Yes
No
Submit
Thank you! Your feedback helps others to see the most helpful information.