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Getting started
- About VIVE Business+
- Signing in to VIVE Business+
- Creating an organization
- Changing the HTC ID for an organization
- Activating VIVE Business Warranty and Services (BWS)
- Registering several devices with VIVE Business Warranty and Services (BWS)
- Enrolling devices
- Generating a QR code to enroll devices
- Setting up a group of devices
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Managing users
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Managing devices
- Managing your devices
- Exporting maps and map boundary data
- Editing map and map boundary details
- Creating groups
- Editing group settings
- Adding devices to a group
- Assigning users to a private group
- Assigning maps
- Remotely launching an app
- Mirroring a headset to VIVE Business+
- Adding more seat licenses
- Releasing a seat license
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Batch configuration
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Managing files
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VIVE Business+ console
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Solutions and FAQs
- Can I extend the duration of my trial organization tier?
- Can I upgrade my trial organization tier to Pro or Ultimate?
- How do I check if the batch configuration package was installed?
- What happens to a device when the license expires?
- Why were apps uninstalled from a device?
- How do I set a fixed Wi-Fi MAC address?
- What do the error messages mean?
- What permissions does each VIVE Business+ role have?
- What should I do if VIVE Business+ settings are not applied?
- Contact Us
Creating an organization
You'll need to create an organization in
VIVE Business+ to manage your fleet of devices.
- Sign in to VIVE Business+. See Signing in to VIVE Business+.
-
Click
Select under the organization tier you want to subscribe to.
You can check the table to see what are the available features for each tier.
Note:
- If you already have an organization, click
Create new organization to create another organization.
- If you're using VIVE Focus 3, you can only subscribe to the Pro and Ultimate tiers. Reach out to your account manager to purchase a VIVE Business+ activation code.
- If you already have an organization, click
Create new organization to create another organization.
- In HTC organizations, click Create new.
- In Create HTC ID, enter the HTC ID you want to use and your company's information, and then click Create.
- In HTC organizations, click the HTC ID you've just created.
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Enter your
Organization name and
Device serial number (Standard tier) or
Activation code (Pro and Ultimate tiers), and select your
Region (Standard tier).
Important: When subscribing to the Standard tier:
- The device's serial number you enter must be registered with VIVE Business Warranty and Services.
- Once you register a device serial number to create an organization, you can't use the same serial number to create a new organization.
- Read and accept the service agreement.
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Click
Accept and Apply.
Note: If your device is not registered with VIVE Business Warranty and Services, you'll be asked to do so.
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