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Getting started
- About VIVE Business+
- Signing in to VIVE Business+
- Creating an organization
- Changing the HTC ID for an organization
- Activating VIVE Business Warranty and Services (BWS)
- Registering several devices with VIVE Business Warranty and Services (BWS)
- Enrolling devices
- Generating a QR code to enroll devices
- Setting up a group of devices
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Managing users
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Managing devices
- Managing your devices
- Exporting maps and map boundary data
- Editing map and map boundary details
- Creating groups
- Editing group settings
- Adding devices to a group
- Assigning users to a private group
- Assigning maps
- Remotely launching an app
- Mirroring a headset to VIVE Business+
- Adding more seat licenses
- Releasing a seat license
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Batch configuration
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Managing files
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VIVE Business+ console
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Solutions and FAQs
- Can I extend the duration of my trial organization tier?
- Can I upgrade my trial organization tier to Pro or Ultimate?
- How do I check if the batch configuration package was installed?
- What happens to a device when the license expires?
- Why were apps uninstalled from a device?
- How do I set a fixed Wi-Fi MAC address?
- What do the error messages mean?
- What permissions does each VIVE Business+ role have?
- What should I do if VIVE Business+ settings are not applied?
- Contact Us
Exporting maps and map boundary data
Export a map and its map boundary data from a device to share it with other devices.
Important: You can only export a map created using the VIVE Location-Based Software Suite (LBSS). To learn how to create a map, go to
Creating a map using
VIVE Manager or
Creating a map without
VIVE Manager.
- In VIVE Business+, go to Manage devices > Registered.
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Click the device where the map you want to export is located.
Note: Make sure the device is active (green circle).
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In the
Device details page, scroll down to
Environment, and do the following:
Export a map - Click Export next to Export map. If you’ve just created your play area boundary, you'll need to suspend (go to sleep mode), and then wake up the device before exporting the map.
- Enter a map Name and Description. We recommend entering a map name and detailed description to distinguish between different maps.
- Click Export. The map is then exported to the cloud. Depending on the map size and network conditions, it may take a few minutes to upload the map.
Export the map boundary - Click Export next to Export boundary. You can only export a map boundary with the same tracking mode and map ID.
- Enter the Boundary name and Description.
- Click Export. The map boundary is then exported to the cloud. Depending on the map boundary size and network conditions, it may take a few minutes to upload the boundary map.
In the
VIVE Business+ left panel, go to
Manage storage > Map to see the map and map boundary details.
To check the export map status for a specific device, go to
Manage devices > Registered. Then click the device you want to check and scroll down to
Environment. Click next to
Results.
To delete the map on the device, scroll down to Settings, and then click Clear next to Clear device map.
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