-
Getting started
- About VIVE Business+
- Setting up your devices with VIVE Business+
- Signing in to VIVE Business+
- Creating an organization
- Changing the HTC ID for an organization
- Activating VIVE Business Warranty and Services (BWS)
- Registering several devices with VIVE Business Warranty and Services (BWS)
- Enrolling devices
- Generating a QR code to enroll devices
- Setting up a group of devices
- Checking tasks performed by users
- Accessing the VIVE Forum
-
Managing users
-
Managing devices
- Managing your devices
- Exporting maps and map boundary data
- Editing map and map boundary details
- Deleting a map on the headset
- Creating groups
- Editing group settings
- Adding devices to a group
- Assigning users to a private group
- Assigning maps
- Remotely launching an app
- Mirroring a headset to VIVE Business+
- Switching the Wi-Fi connection
- Adding more seat licenses and extending organization tier validity
- Releasing a seat license
- Reporting an issue
-
Managing contents
- Uploading media files to VIVE Business+
- Editing and deleting media files
- Uploading apps to VIVE Business+
- Adding unmanaged apps to VIVE Business+
- Installing apps on a group of devices
- Editing and deleting apps
- Assigning an EMM app with device owner permissions
- Uploading a Mobile Device Management (MDM) solution
- Uploading other Mobile Device Management (MDM) solutions
- Editing and deleting the management solution app
-
Batch configuration
-
VIVE Business+ console
- About the VIVE Business+ console
- Downloading the VIVE Business+ console
- Setting up the VIVE Business+ console
- Reporting an issue through the VIVE Business+ console
- Importing maps and batch configuration packages to headsets
- Exporting maps from devices
- Connecting headsets wirelessly
- Enrolling headsets via USB
- Setting VIVE Ultimate Tracker to Wi-Fi LBE mode
- Setting VIVE Ultimate Tracker to standard LBE mode
- Creating a batch configuration package for VIVE Ultimate Tracker
- Importing maps and batch configuration packages to trackers
- Enrolling VIVE Ultimate Tracker via USB
- Connecting VIVE Ultimate Tracker wirelessly
- Creating a tracker server
- Updating the system software of VIVE Ultimate Tracker
- Resetting the tracker
-
Completing common tasks
-
Solutions and FAQs
- Can I extend the duration of my trial organization tier?
- Can I upgrade my trial organization tier to Pro or Ultimate?
- How do I check if the batch configuration package was installed?
- What happens to a device when the license expires?
- Why were apps uninstalled from a device?
- How do I set a fixed Wi-Fi MAC address?
- What permissions does each VIVE Business+ role have?
- What should I do if VIVE Business+ settings are not applied?
- What should I do if I see "No more device Seats quote" when trying to enroll VIVE Ultimate Tracker?
- What should I do if I can't connect my tracker wirelessly to the computer?
- Can I use the map I created on other devices?
- Required device software and app versions for LBE mode
- What do the error messages mean?
- Contact Us
Importing maps and batch configuration packages to headsets
Here's how to import a map and batch configuration package to headsets via USB.
Important: Make sure that you have:
- Downloaded the maps and batch configuration packages to your computer. See Setting up the VIVE Business+ console.
- Enrolled your headsets. See Enrolling devices or Enrolling headsets via USB.
- In the VIVE Business+ console, go to Devices.
-
Connect your headset to your computer with a USB cable. Your headset will appear on the
Devices screen.
Note:
-
Make sure USB debugging is enabled on your headset. Go to Settings > Advanced > Developer options > USB debugging on your headset to check.
-
Wake the headset if it's in standby mode.
- If you want to simultaneously import the map and batch configuration package to more than one device, connect the other devices to your PC through other available USB ports or use a USB hub. You can also connect the other devices wirelessly to your PC. See Connecting headsets wirelessly.
-
-
In the
Devices screen, select the
Mode you want to use for the device.
- Normal When your device is connected to the PC, the VIVE Business+ console settings will be applied. When you disconnect the device from the PC, VIVE Business+ setting will be applied. If VIVE Business+ settings are not applied, see What should I do if VIVE Business+ settings are not applied?.
- Offline Only the VIVE Business+ console settings will be applied to the device.
- In the left panel, click Import.
- In Import to (device type), select the device you're using.
- In Map name and Batch configuration, select the map and batch configuration package you want to import to your device.
- In Import to selected devices, select the devices you want to import to.
- Click Import.
Warning: If
Mode is set to
Normal, the device will sync with
VIVE Business+ if the device connects to a
Wi-Fi network and is disconnected from the PC. If the device is part of a group, the map and batch configuration package you've imported will be overwritten with the group settings set on
VIVE Business+.
Was this helpful?
Yes
No
Submit
Thank you! Your feedback helps others to see the most helpful information.