Please Select Your Location

Australia
Österreich
België
Canada
Canada - Français
中国
Česká republika
Denmark
Deutschland
France
HongKong
Iceland
Italia
日本
Korea
Latvija
Lietuva
Lëtzebuerg
Malta
Nederland
New Zealand
Norge
Polska
Portugal
Russia
Saudi Arabia
Southeast Asia
España
Suisse
Suomi
Sverige
台灣
Ukraine
United Kingdom
United States
المملكة العربية السعودية (Arabic)

My headset keeps forgetting my boundary. What can I do?

The boundary may be lost if there is a significant change in your environment since running room setup. The following factors can influence the boundary:
  • Lighting:
    • Changes in light level from windows, such as from day to night.
    • Changes in light direction, such as light coming from a different side.
    • Changes in light level from artificial sources, such as turning lights on and off.
  • Decor:
    • Changes to physical surroundings, such as furniture.
    • Changes to appearance, such as decorations.
  • People:
    Many people moving around the play area can cause the headset to forget the boundary.
Submit
Thank You!