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Overview
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Getting started
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Assembly
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Setup (headset and controllers)
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Setup (play area)
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Basics
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Mixed reality
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Additional accessories
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Managing screenshots, files, and apps
- Connecting the headset to your computer
- Transferring screenshots and screen recordings to your computer
- Browsing and viewing files
- Viewing 360° photos
- Connecting an external storage device to the headset
- Transferring files between the headset and an external storage device
- Installing apps on the headset
- Installing APK files on the headset
- Uninstalling apps
- Changing app permissions
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Using VIVE Manager
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Sharing and streaming content
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Settings
- Connecting to a Wi-Fi network
- Setting a device passcode
- Installing system and firmware updates
- Resetting your headset (factory reset)
- Adjusting the power frequency
- Choosing a display mode
- Setting a timeout for sleep mode
- Adjusting audio settings
- Choosing a tracking mode
- Pairing Bluetooth devices
- Setting up and using Kiosk mode
- Adding a VPN connection
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VIVE XR Elite for Business
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Solutions and FAQs
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General
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Hardware
- What should I do when the headset is unable to detect the controllers?
- How do I check the battery level of the headset and controllers?
- Why isn't the battery percentage displaying correctly?
- Why does my headset turn off when it's connected to a power bank?
- Why won't the headset turn on?
- How long is the USB-C to USB-C cable that comes with the headset?
- Can I connect a wired USB-C audio device to the headset?
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Apps and content
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- Contact Us
How do I prepare the headset before returning it for repair?
Before sending in the
VIVE XR Elite headset for repair, remove the following accessories if they're attached to the headset:
| Accessory | Instructions |
|---|---|
| Face cushion | See Face cushion. |
| VIVE Face Gasket 2.0 for XR Series | See VIVE Face Gasket 2.0 for XR Series. |
| Temples | Press the release button on the inside of each temple.
 |
| Battery cradle | See Battery cradle. |
| Head strap | See Head strap. |
| VIVE Deluxe Strap for XR Series | See VIVE Deluxe Strap for XR Series. |
| VIVE MR Gasket | See VIVE MR Gasket. |
| VIVE Temple Clips for XR Series | See VIVE Temple Clips for XR Series. |
Important: Keep the accessories in a safe place. You'll need to reassemble them when you get your headset back.
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