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Overview
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Getting started
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Assembly
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Setup (headset and controllers)
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Setup (play area)
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Basics
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Mixed reality
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Additional accessories
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Managing screenshots, files, and apps
- Connecting the headset to your computer
- Transferring screenshots and screen recordings to your computer
- Browsing and viewing files
- Viewing 360° photos
- Connecting an external storage device to the headset
- Transferring files between the headset and an external storage device
- Installing apps on the headset
- Installing APK files on the headset
- Uninstalling apps
- Changing app permissions
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Using VIVE Manager
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Sharing and streaming content
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Settings
- Connecting to a Wi-Fi network
- Setting a device passcode
- Installing system and firmware updates
- Resetting your headset (factory reset)
- Adjusting the power frequency
- Choosing a display mode
- Setting a timeout for sleep mode
- Adjusting audio settings
- Choosing a tracking mode
- Pairing Bluetooth devices
- Setting up and using Kiosk mode
- Adding a VPN connection
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VIVE XR Elite for Business
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Solutions and FAQs
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General
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Hardware
- What should I do when the headset is unable to detect the controllers?
- How do I check the battery level of the headset and controllers?
- Why isn't the battery percentage displaying correctly?
- Why does my headset turn off when it's connected to a power bank?
- Why won't the headset turn on?
- How long is the USB-C to USB-C cable that comes with the headset?
- Can I connect a wired USB-C audio device to the headset?
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Apps and content
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- Contact Us
Why doesn't phone mirroring work on my headset?
Check first if your phone supports Miracast and is compatible with VIVE XR Elite. See Phones compatible with VIVE XR Elite.
If your phone is compatible with VIVE XR Elite but a phone mirroring connection cannot be established, try connecting the headset to your phone manually. Here's how:- When you see the Phone mirroring connection lost dialog box in the headset, select Connect manually.
- Take off your headset.
- On your phone, go to Settings.
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Search for the setting that allows screen mirroring.
Different phones have different names for screen mirroring. Below are some of the names used in compatible phones:
Phone manufacturer How to find the screen mirroring setting HTC - HTC U11, HTC U11+, HTC U12+, and HTC EXODUS 1:
Go to Settings and tap Connected devices > Connection preferences > HTC Connect.
- Other HTC phones:
Search for Cast.
HUAWEI Search for Wireless projection. OPPO Search for Screencast. LG Search for Screen sharing. realme Search for Screencast. Samsung Search for Smart View. Sony Search for Screen mirroring. vivo Search for Screen mirroring. Xiaomi Search for Wireless display. - HTC U11, HTC U11+, HTC U12+, and HTC EXODUS 1:
- Tap VIVE XR_[Last 4 digits of Bluetooth address].
- Put your headset back on.
For details on phone mirroring, see
Mirroring your phone screen to
VIVE XR Elite.
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