-
Getting started
- About VIVE Business+
- Setting up your devices with VIVE Business+
- Signing in to VIVE Business+
- Creating an organization
- Changing the HTC ID for an organization
- Activating VIVE Business Warranty and Services (BWS)
- Registering several devices with VIVE Business Warranty and Services (BWS)
- Enrolling devices
- Generating a QR code to enroll devices
- Setting up a group of devices
- Accessing the VIVE Forum
-
Managing users
-
Managing devices
- Managing your devices
- Exporting maps and map boundary data
- Editing map and map boundary details
- Deleting a map on the headset
- Creating groups
- Editing group settings
- Adding devices to a group
- Assigning users to a private group
- Assigning maps
- Remotely launching an app
- Mirroring a headset to VIVE Business+
- Adding more seat licenses and extending organization tier validity
- Releasing a seat license
- Reporting an issue
-
Managing contents
- Uploading media files to VIVE Business+
- Editing and deleting media files
- Uploading apps to VIVE Business+
- Adding unmanaged apps to VIVE Business+
- Installing apps on a group of devices
- Editing and deleting apps
- Assigning an EMM app with device owner permissions
- Uploading a Mobile Device Management (MDM) solution
- Editing and deleting the management solution app
-
Batch configuration
-
VIVE Business+ console
- About the VIVE Business+ console
- Downloading the VIVE Business+ console
- Setting up the VIVE Business+ console
- Reporting an issue through the VIVE Business+ console
- Importing maps and batch configuration packages to headsets
- Exporting maps from devices
- Connecting headsets wirelessly
- Enrolling headsets via USB
- Setting VIVE Ultimate Tracker to Wi-Fi LBE mode
- Setting VIVE Ultimate Tracker to standard LBE mode
- Creating a batch configuration package for VIVE Ultimate Tracker
- Importing maps and batch configuration packages to trackers
- Enrolling VIVE Ultimate Tracker via USB
- Connecting VIVE Ultimate Tracker wirelessly
- Creating a tracker server
- Updating the system software of VIVE Ultimate Tracker
- Resetting the tracker
-
Completing common tasks
-
Solutions and FAQs
- VIVE Business+ looks different, what's changed?
- Can I extend the duration of my trial organization tier?
- Can I upgrade my trial organization tier to Pro or Ultimate?
- How do I check if the batch configuration package was installed?
- What happens to a device when the license expires?
- Why were apps uninstalled from a device?
- How do I set a fixed Wi-Fi MAC address?
- What permissions does each VIVE Business+ role have?
- What should I do if VIVE Business+ settings are not applied?
- What should I do if I see "No more device Seats quote" when trying to enroll VIVE Ultimate Tracker?
- What should I do if I can't connect my tracker wirelessly to the computer?
- Can I use the map I created on other devices?
- Required device software and app versions for LBE mode
- What do the error messages mean?
What permissions does each VIVE Business+ role have?
Check the tables below to see what permissions each role has when using
VIVE Business+.
| Admin | Operator | Member | |
|---|---|---|---|
| Create and delete user |  |
||
| Edit user | |
Update operator's own name and description | |
| View user | |
|
|
| Create and delete device | |
|
|
| Edit and sync device | |
|
|
| View device | |
|
|
| Create and delete group | |
See notes below |
|
| Edit and sync group | |
See second note below |
|
| View group | |
|
|
| Create and delete batch configuration package | |
|
|
| Edit batch configuration package | |
|
|
| View Batch configuration package | |
|
|
| Assign and delete app | |
|
|
| Edit app | |
|
|
| View app | |
|
|
| Create and delete file | |
|
|
| Edit file | |
|
|
| View file | |
|
|
| Create and delete map | |
|
|
| Edit map | |
|
|
| View map | |
|
|
Note:
- If a device group's Policy is set to Private, the creator of the device group can set permissions for other users in the group.
- Admins and operators with edit permissions can delete groups. They can also set permissions for other operators and members.
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