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Getting started
- About VIVE Business+
- Setting up your devices with VIVE Business+
- Signing in to VIVE Business+
- Creating an organization
- Changing the HTC ID for an organization
- Activating VIVE Business Warranty and Services (BWS)
- Registering several devices with VIVE Business Warranty and Services (BWS)
- Enrolling devices
- Generating a QR code to enroll devices
- Setting up a group of devices
- Accessing the VIVE Forum
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Managing users
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Managing devices
- Managing your devices
- Exporting maps and map boundary data
- Editing map and map boundary details
- Deleting a map on the headset
- Creating groups
- Editing group settings
- Adding devices to a group
- Assigning users to a private group
- Assigning maps
- Remotely launching an app
- Mirroring a headset to VIVE Business+
- Adding more seat licenses and extending organization tier validity
- Releasing a seat license
- Reporting an issue
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Managing contents
- Uploading media files to VIVE Business+
- Editing and deleting media files
- Uploading apps to VIVE Business+
- Adding unmanaged apps to VIVE Business+
- Installing apps on a group of devices
- Editing and deleting apps
- Assigning an EMM app with device owner permissions
- Uploading a Mobile Device Management (MDM) solution
- Editing and deleting the management solution app
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Batch configuration
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VIVE Business+ console
- About the VIVE Business+ console
- Downloading the VIVE Business+ console
- Setting up the VIVE Business+ console
- Reporting an issue through the VIVE Business+ console
- Importing maps and batch configuration packages to headsets
- Exporting maps from devices
- Connecting headsets wirelessly
- Enrolling headsets via USB
- Setting VIVE Ultimate Tracker to Wi-Fi LBE mode
- Setting VIVE Ultimate Tracker to standard LBE mode
- Creating a batch configuration package for VIVE Ultimate Tracker
- Importing maps and batch configuration packages to trackers
- Enrolling VIVE Ultimate Tracker via USB
- Connecting VIVE Ultimate Tracker wirelessly
- Creating a tracker server
- Updating the system software of VIVE Ultimate Tracker
- Resetting the tracker
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Completing common tasks
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Solutions and FAQs
- VIVE Business+ looks different, what's changed?
- Can I extend the duration of my trial organization tier?
- Can I upgrade my trial organization tier to Pro or Ultimate?
- How do I check if the batch configuration package was installed?
- What happens to a device when the license expires?
- Why were apps uninstalled from a device?
- How do I set a fixed Wi-Fi MAC address?
- What permissions does each VIVE Business+ role have?
- What should I do if VIVE Business+ settings are not applied?
- What should I do if I see "No more device Seats quote" when trying to enroll VIVE Ultimate Tracker?
- What should I do if I can't connect my tracker wirelessly to the computer?
- Can I use the map I created on other devices?
- Required device software and app versions for LBE mode
- What do the error messages mean?
Setting VIVE Ultimate Tracker to standard LBE mode
Here's how to set your
VIVE Ultimate Tracker to standard LBE mode.
Important: Before setting up, make sure you have:
- The required device software and app versions. See Required device software and app versions for LBE mode.
- Subscribed your organization to the Pro or Ultimate (or trial) tier.
- Enrolled your VIVE Ultimate Tracker and purchased a license. See Enrolling headsets via USB.
- In the VIVE Business+ console, go to Batch configuration and click the Headset tab.
- Click Create in the upper right.
- Enter a Name for the batch configuration file and select Standard LBE for Connection & Tracking Mode. Then click Add.
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Import the batch configuration package that you've just created to the headset. See
Importing maps and batch configuration packages to headsets.
Important: Make sure the headset is enrolled to VIVE Business+. See See Enrolling devices or Enrolling headsets via USB.
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Create a map using your headset. For instructions, see the following topics:
- Setting up your play are for tracking
- Setting up the play area for map creation
- Creating a map using VIVE Manager
Important: While creating the map using VIVE Manager, you'll need to scan each section of your play area at knee-height (not shoulder-level) in step 9 of Creating a map using VIVE Manager.
- Export the map you've just created from the headset to VIVE Business+ console. See Exporting maps from devices.
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Connect your tracker to your computer using a
USB Type-C cable and enroll your tracker. See
Enrolling
VIVE Ultimate Tracker via USB.
- Enter a Name for your tracker.
- In Connection and Tracking mode, select Standard LBE.
- Select the Tracking options you want.
- Import the map you've exported from the headset in step 6 to your VIVE Ultimate Tracker. See Importing maps and batch configuration packages to trackers.
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