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Introduction
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Managing members, buildings, and spaces
- Signing in to the VIVERSE for Business Management Console
- Viewing the Dashboard
- Types of roles in VIVERSE for Business
- Types of virtual spaces
- Distributing seats
- Assigning account owners
- Assigning building owners
- Adding members to a building
- Assigning space owners
- Adding members to a persistent space
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Uploading and downloading content
- About the VIVERSE for Business User Console
- Types of files you can view in VIVERSE for Business
- Uploading files to VIVERSE for Business
- Uploading 360° videos
- Adding, changing, and removing bookmarks
- Downloading screenshots and other files created in the virtual space
- Installing VIVERSE add-ons
- Uploading PowerPoint files
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Entering VIVERSE for Business
- Signing in to VIVERSE for Business
- Navigating VIVERSE for Business with VR controllers
- Navigating VIVERSE for Business with hand gestures
- The VIVERSE Menu
- Changing your avatar
- Private Talk
- Safe zone
- Entering persistent and dynamic spaces
- Managing access permissions in a space
- Removing objects from spaces
- Gathering members to your location
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Creating and joining sessions
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Tools you can use
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Viewing and sharing content
- Types of content windows
- Opening images, documents, and other files
- Accessing web content
- Writing and drawing on the whiteboard
- Working with content windows
- Decorating spaces with images
- Requesting control of a content window or Big Screen
- Using Presentation view
- Mirroring the owner's content window or Big Screen
- Viewing and sharing a 360° video
- Viewing and sharing a 360° image
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Working with 3D models
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Accessing your PC
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Using VIVERSE for Business on computers and mobile devices
- Downloading VIVERSE for Business on computers and mobile devices
- Navigating VIVERSE for Business on your computer
- Navigating VIVERSE for Business on your mobile device
- Starting a Private Talk session from the desktop and mobile apps
- App controls
- Creating and joining sessions from the desktop and mobile apps
- Using the file browser in the desktop app
- Using the web browser in the desktop app
- Working with content windows in the desktop app
- Viewing content shared by other members
- Sharing your computer screen
- Displaying live captions in the desktop app
- How safe zone works in the desktop and mobile apps
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Solutions and FAQs
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General
- What are the system requirements for using VIVERSE for Business with PC VR headsets?
- What devices are compatible with VIVERSE for Business?
- What languages does VIVERSE for Business support?
- How do I send feature requests, feedback, and suggestions to the VIVERSE for Business team?
- Why can't I sign in to the VIVERSE for Business User Console on iPad or iPhone?
- What ports must the network administrator enable for VIVERSE for Business?
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Avatar
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Files and content windows
- What types of files can I open and share during a session?
- What's the file size limit for uploading files to VIVERSE for Business?
- How do I upload files to a space or session room?
- Where and for how long are uploaded files stored in VIVERSE for Business?
- How long are screenshots retained in VIVERSE for Business? How do I download them?
- How many files and content windows can I open at the same time?
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Sessions and spaces
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3D models
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Subscriptions and other FAQs
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- Contact Us
What is Polygon Streaming?
Here are the benefits of using Polygon Streaming for your 3D models:
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Efficient data transmission: By utilizing occlusion culling and adaptive levels of detail (LOD), only the necessary polygon data is streamed, which reduces bandwidth requirements and maintains smooth performance, even for complex models.
Sections of the 3D model that are in your line of sight will be the sharpest. The resolution of other parts of the 3D model will be optimized based on their proximity to you.
- Cross-platform compatibility: Works flawlessly across web browsers, mobile devices, PCs, and VR headsets, eliminating compatibility headaches and ensuring everyone can access your 3D content.
- Cost-effective: Eliminates the need for costly, complex cloud GPU infrastructure, reducing reliance on expensive hardware and lowering operational costs.
- Web-based interface: Upload and manage your 3D assets effortlessly via the VIVERSE for Business User Console.
Supported file formats
Supported 3D formats
Polygon Streaming supports the following 3D formats:
- GLB
- glTF (zipped)
- OBJ (zipped)
Supported image formats
If you want to create separate texture files for your 3D model, use any of the following image formats for your textures:
- PNG
- JPG
- BMP
- KTX
Recommendations and requirements for Polygon Streaming
- If you want to use a glTF model, all the necessary files need to be zipped into a single ZIP package. It should contain at least one .glTF file, one .bin file, and all the texture images in JPG or PNG format.
- If you want to use an OBJ model, all the necessary files need to be zipped into a single ZIP package. It should contain one .obj file, one .mtl file, and all the texture images in JPG or PNG format. Make sure they're properly set and connected. You can also upload a single .obj file if textures and the .mtl file are not needed.
Note: If textures are not properly connected in your file, they will appear as plain white after conversion. A single .obj file will always look plain white because it doesn't contain material or texture information.
PBR standard for materials and textures
Physically based rendering (PBR) has become the standard in many 3D applications, such as Unity, Unreal, 3D Studio Max, and 3D Web platforms. Polygon Streaming also uses this standard for more performant and realistic material and texture representations.
This approach differs from older approaches in that instead of using approximations for the way in which light interacts with a surface, a physically correct model is used. The idea is that, instead of tweaking materials to look good under specific lighting, a material can be created that will react correctly under all lighting scenarios.
In case your models are created using legacy standards such as Lambert, Blinn-Phong, or Specular-Roughness, they should be converted to a PBR standard before conversion in order to achieve a correct representation of the materials and textures from the original model.
Models using legacy or custom standards can be converted. However, it's not possible to guarantee the correct representation of the materials and textures. Using custom standard or custom shader elements may also result in failed conversions because the system won't be able to proper translate custom elements.
For more information
For complete details on preparing 3D models for Polygon Streaming, see the following: