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Introduction
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Managing members, buildings, and spaces
- Signing in to the VIVERSE for Business Management Console
- Viewing the Dashboard
- Types of roles in VIVERSE for Business
- Types of virtual spaces
- Distributing seats
- Assigning account owners
- Assigning building owners
- Adding members to a building
- Assigning space owners
- Adding members to a persistent space
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Uploading and downloading content
- About the VIVERSE for Business User Console
- Types of files you can view in VIVERSE for Business
- Uploading files to VIVERSE for Business
- Uploading 360° videos
- Adding, changing, and removing bookmarks
- Downloading screenshots and other files created in the virtual space
- Installing VIVERSE add-ons
- Uploading PowerPoint files
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Entering VIVERSE for Business
- Signing in to VIVERSE for Business
- Navigating VIVERSE for Business with VR controllers
- Navigating VIVERSE for Business with hand gestures
- The VIVERSE Menu
- Changing your avatar
- Private Talk
- Safe zone
- Entering persistent and dynamic spaces
- Managing access permissions in a space
- Removing objects from spaces
- Gathering members to your location
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Creating and joining sessions
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Tools you can use
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Viewing and sharing content
- Types of content windows
- Opening images, documents, and other files
- Accessing web content
- Writing and drawing on the whiteboard
- Working with content windows
- Decorating spaces with images
- Requesting control of a content window or Big Screen
- Using Presentation view
- Mirroring the owner's content window or Big Screen
- Viewing and sharing a 360° video
- Viewing and sharing a 360° image
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Working with 3D models
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Accessing your PC
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Using VIVERSE for Business on computers and mobile devices
- Downloading VIVERSE for Business on computers and mobile devices
- Navigating VIVERSE for Business on your computer
- Navigating VIVERSE for Business on your mobile device
- Starting a Private Talk session from the desktop and mobile apps
- App controls
- Creating and joining sessions from the desktop and mobile apps
- Using the file browser in the desktop app
- Using the web browser in the desktop app
- Working with content windows in the desktop app
- Viewing content shared by other members
- Sharing your computer screen
- Displaying live captions in the desktop app
- How safe zone works in the desktop and mobile apps
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Solutions and FAQs
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General
- What are the system requirements for using VIVERSE for Business with PC VR headsets?
- What devices are compatible with VIVERSE for Business?
- What languages does VIVERSE for Business support?
- How do I send feature requests, feedback, and suggestions to the VIVERSE for Business team?
- Why can't I sign in to the VIVERSE for Business User Console on iPad or iPhone?
- What ports must the network administrator enable for VIVERSE for Business?
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Avatar
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Files and content windows
- What types of files can I open and share during a session?
- What's the file size limit for uploading files to VIVERSE for Business?
- How do I upload files to a space or session room?
- Where and for how long are uploaded files stored in VIVERSE for Business?
- How long are screenshots retained in VIVERSE for Business? How do I download them?
- How many files and content windows can I open at the same time?
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Sessions and spaces
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3D models
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Subscriptions and other FAQs
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- Contact Us
Creating and joining sessions from the desktop and mobile apps
Here's how to create and join sessions from the
VIVERSE for Business desktop and mobile apps:
Creating a session
- Here are ways to create a new session:
Method Steps From the calendar window - Click or tap
Calendar
. The calendar window will open and display scheduled sessions.
- Click or tap the plus button
in the upper right.
Tip: You can also click or tap a time slot in any of the calendar views (except for month view) to create a new session.
From a dynamic space - On the agenda board of a dynamic space, select View agenda.
- On the panel that opens, click or tap the plus button
in the upper right.
- Click or tap
Calendar
- Follow the same steps in
Creating sessions in the
VIVERSE for Business app to select a date and time for the session, choose a space to use, and invite participants.
Tip:
- Participants will receive an email with the session details, which include the session ID and code, date and time of the session, and more.
- After creating a session, you can also click or tap
Copy invitation
in the Session info window to copy the session details. You can then paste the details into an email to send to external users you want to invite.
The session will be added to your calendar and the calendar of invited participants.
Joining a session
- Here are ways to join a session:
Method Steps Join a session via email - Open the invitation email you received and click
Join.
Your web browser will automatically open and display the session's date, time, and other details.
- If the session has started, click
Join session.
Tip: If the session hasn't started, click Add to calendar to add the session to your VIVERSE for Business calendar.
- If you're using your computer, a notification will appear in your web browser that prompts you to launch the
VIVERSE for Business app. Click
Open to launch the app.
If you're using a mobile device, the VIVERSE for Business mobile app will automatically open.
- Sign in to VIVERSE for Business with your HTC account.
Join a session via the User Console - In your web browser, go to the VIVERSE for Business User Console and sign in with your HTC account.
- At the top of the webpage, click Calendar.
- Click the session you want to join and then click
Join.
- A notification will appear in your web browser that prompts you to launch the VIVERSE for Business app. Click Open to launch the app.
- Sign in to VIVERSE for Business with your HTC account.
Select a session in your calendar - Click or tap
Calendar
.
- Select the session you want to join.
Enter the session ID and code - Click or tap
Calendar
.
- Click or tap Join a session in the upper right of the calendar window and then enter the session ID and code.
Select a session from a dynamic space - On the agenda board of a dynamic space, click or tap View agenda. A panel will open and display scheduled sessions.
- Select the session you want to join and then click or tap Enter space.
- Open the invitation email you received and click
Join.
- If you joined the session via email or the
User Console, you'll automatically enter the session's space.
If you joined the session through another method, click or tap the portal that appears in front of you or at the entrance to enter the space.
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