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Introduction
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Managing members, buildings, and spaces
- Signing in to the VIVERSE for Business Management Console
- Viewing the Dashboard
- Types of roles in VIVERSE for Business
- Types of virtual spaces
- Distributing seats
- Assigning account owners
- Assigning building owners
- Adding members to a building
- Assigning space owners
- Adding members to a persistent space
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Uploading and downloading content
- About the VIVERSE for Business User Console
- Types of files you can view in VIVERSE for Business
- Uploading files to VIVERSE for Business
- Uploading 360° videos
- Adding, changing, and removing bookmarks
- Downloading screenshots and other files created in the virtual space
- Installing VIVERSE add-ons
- Uploading PowerPoint files
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Entering VIVERSE for Business
- Signing in to VIVERSE for Business
- Navigating VIVERSE for Business with VR controllers
- Navigating VIVERSE for Business with hand gestures
- The VIVERSE Menu
- Changing your avatar
- Private Talk
- Safe zone
- Entering persistent and dynamic spaces
- Managing access permissions in a space
- Removing objects from spaces
- Gathering members to your location
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Creating and joining sessions
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Tools you can use
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Viewing and sharing content
- Types of content windows
- Opening images, documents, and other files
- Accessing web content
- Writing and drawing on the whiteboard
- Working with content windows
- Decorating spaces with images
- Requesting control of a content window or Big Screen
- Using Presentation view
- Mirroring the owner's content window or Big Screen
- Viewing and sharing a 360° video
- Viewing and sharing a 360° image
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Working with 3D models
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Accessing your PC
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Using VIVERSE for Business on computers and mobile devices
- Downloading VIVERSE for Business on computers and mobile devices
- Navigating VIVERSE for Business on your computer
- Navigating VIVERSE for Business on your mobile device
- Starting a Private Talk session from the desktop and mobile apps
- App controls
- Creating and joining sessions from the desktop and mobile apps
- Using the file browser in the desktop app
- Using the web browser in the desktop app
- Working with content windows in the desktop app
- Viewing content shared by other members
- Sharing your computer screen
- Displaying live captions in the desktop app
- How safe zone works in the desktop and mobile apps
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Solutions and FAQs
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General
- What are the system requirements for using VIVERSE for Business with PC VR headsets?
- What devices are compatible with VIVERSE for Business?
- What languages does VIVERSE for Business support?
- How do I send feature requests, feedback, and suggestions to the VIVERSE for Business team?
- Why can't I sign in to the VIVERSE for Business User Console on iPad or iPhone?
- What ports must the network administrator enable for VIVERSE for Business?
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Avatar
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Files and content windows
- What types of files can I open and share during a session?
- What's the file size limit for uploading files to VIVERSE for Business?
- How do I upload files to a space or session room?
- Where and for how long are uploaded files stored in VIVERSE for Business?
- How long are screenshots retained in VIVERSE for Business? How do I download them?
- How many files and content windows can I open at the same time?
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Sessions and spaces
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3D models
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Subscriptions and other FAQs
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- Contact Us
Accessing PCs with remote desktop
With the remote desktop feature, you can access one or more PCs in
VIVERSE for Business.
To use the remote desktop feature, you'll need to install the VIVERSE Remote Desktop Agent on the PCs that will connect to VIVERSE for Business. For details on how to install it, see Installing VIVERSE add-ons.
Here's how to use remote desktop to access a PC:
- On your computer, launch the VIVERSE Remote Desktop Agent.
- Sign in with the same HTC account that you're using for VIVERSE for Business.
- If this is your first time setting up the VIVERSE Remote Desktop Agent, read the terms and conditions. When done, click Accept.
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Follow the onscreen instructions to set a device passcode for your PC and connect your PC to
VIVERSE for Business.
Tip: To hear the computer's audio in VIVERSE for Business, click
in the upper left and turn on Play audio from connected desktop.
- After clicking Connect in the desktop agent, put on your headset.
- Launch VIVERSE for Business and sign in with your HTC account.
- Open the VIVERSE Menu and then select Desktop.
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Under
Devices, select the PC you want to connect to.
- Enter your PC's device passcode and then select Connect.
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Select the display you want to view.
Tip: If your PC is connected to multiple displays, you can choose which one to view.
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Navigate the
Desktop window just as you would on your PC.
You can open the PC's web browser, check your email, open files, and more.
You can also move, resize, and share the Desktop window. To find out how, see Working with content windows.
Note:
- The remote desktop feature is only available on standalone headsets such as VIVE XR Elite and VIVE Focus 3.
- Currently, remote desktop doesn't support microphone audio from the headset. If you use remote desktop to make conference calls, you'll be able to hear other people but they won't be able to hear you.
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