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About VIVE Sync
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Getting started
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Organizing and managing meetings
- Booking a meeting from the Sync website
- Booking a meeting from Outlook
- Booking a meeting room from the lobby
- Preparing files for the meeting
- Joining a VIVE Sync meeting
- Navigating meeting rooms with VR controllers
- Things you can do in a VIVE Sync meeting
- Hosting a meeting
- Changing your presence state
- Private Talk
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Presenting to your audience
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Tools you can use
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Personal Space
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Using hand tracking in VIVE Sync
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Using VIVE Sync in VIVE Flow
- Using your phone as a controller in VIVE Sync
- Navigating the virtual space with the phone controller
- Opening and closing the Options Menu with the phone controller
- Interacting with 3D models using the phone controller
- Performing gestures with the phone controller
- Handling content windows with the phone controller
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Using VIVE Sync on your PC and mobile device
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Solutions and FAQs
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General
- How many people can join a VIVE Sync meeting?
- What devices are compatible with VIVE Sync?
- Can people using different VR headsets join the same VIVE Sync meeting?
- Is VIVE Sync compatible with Oculus VR headsets?
- What languages does VIVE Sync support?
- What are the system requirements for using VIVE Sync with a PC VR headset?
- What is the VIVE Sync Avatar Creator app, and where can I find it?
- What types of files can I share during a VIVE Sync meeting?
- What's the file size limit for uploading files to a room?
- How many files and content windows can I open at the same time?
- Why can't I sign in to the VIVE Sync website on iPad or iPhone?
- How do I send feature requests, feedback, and suggestions to the VIVE Sync team?
- What ports must the network administrator enable for VIVE Sync?
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VIVE Sync meetings
- Can I book VIVE Sync meetings from Outlook?
- I was invited to a VIVE Sync meeting. How do I join?
- Why aren't some meetings listed on the Agenda panel in the VIVE Sync lobby?
- How do I upload files to a meeting room?
- How do I import 3D models into VIVE Sync?
- I uploaded a 3D model, but I couldn't open it in the meeting room. Why?
- What's the difference between Host code and Guest code?
- Where and for how long are uploaded files stored in VIVE Sync?
- Can I record VIVE Sync meetings?
- How long are screenshots and meeting minutes available after the meeting ends? How do I download them?
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- Contact Us
Enabling hand tracking
To use hand tracking in
VIVE Sync, hand tracking must be enabled both in the headset and in
VIVE Sync.
Note:
Currently, hand tracking can only be used in VIVE Focus 3.
- In the headset, go to Settings > Connectivity and turn on Hand Tracking.
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Launch
VIVE Sync and sign in with your HTC account.
Because hand tracking is disabled by default in VIVE Sync, use the controllers first to navigate the app.
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Point to your profile icon, and then select
Settings
.
- Select General, and then enable Hand tracking (Beta).
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Select
to close the
Global Settings window.
Place the controllers aside on a level surface and lift your hands in front of the headset. You can now use your hands as controllers in VIVE Sync. For details, see Hand gestures in VIVE Sync.
Note: Hand tracking for
VIVE Sync is currently in beta. You can submit feedback and suggestions to the
VIVE Sync team via email at
sync_support@htc.com.
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