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Enabling Mobile Device Management (MDM) through batch configuration

In VIVE Business Device Management System, you can create a batch configuration package and install it to enable Mobile Device Management (MDM) on your VIVE Focus 3 headset. After enabling MDM, you'll be able to use your device management agent on the headset.

Before you start, check the following:

  • Make sure you have system version 3.0.999.197 or later installed in VIVE Focus 3. To install the latest update, go to Settings > General, and then select System update.
  • Check the battery status shown on the dashboard in the VIVE Focus 3 Lobby. Make sure the headset has at least 35% battery power.

Use a brand new microSD card, or reformat your existing card before using it to copy and install the batch configuration package. Make sure your card is formatted as FAT32 or exFAT.

Here's how to create and install a batch configuration package to enable MDM on the headset:

  1. In VIVE Business Device Management System, click Manage Devices > Batch Configuration > VIVE Focus 3.
  2. Click Start or Create New.
  3. Follow the instructions to choose the features and settings to include in the package. For details, see Batch configuration features.
  4. On the Select Apps and MDM Solution page, upload the APK file of your MDM agent.
  5. On the Publish and Activate Package page, click Publish.
  6. After you finish publishing the batch configuration package, download the RichuImage.zip package and the key file. Copy them to the root folder of your microSD card.
  7. Insert the microSD card into your headset.
  8. Put on your headset.
  9. Perform a factory reset on your headset. Go to Settings > > Advanced, and then select Reset > Erase all data.

    After the factory reset, your headset will install the batch configuration package automatically. When installation is complete, the following message will appear:

  10. After you complete the VIVE Focus 3 tutorial, go to Settings > Advanced.
  11. Select Mobile Device Management (MDM) setup > Launch MDM agent to open your device management agent.
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