Nothing's in my cart
-
Overview
-
Getting started
-
Hardware
-
Setup (headset and controllers)
-
Setup (play area)
-
Basics
-
Mixed reality
-
Additional accessories
-
-
Managing screenshots, files, and apps
- Connecting the headset to your computer
- Transferring screenshots and screen recordings to your computer
- Browsing and viewing files
- Viewing 360° photos
- Connecting an external storage device to the headset
- Copying files between the headset and external storage
- Installing apps on the headset
- Installing APK files on the headset
- Uninstalling apps
- Changing app permissions
-
Using VIVE Manager
-
Sharing and streaming content
-
Settings
- Setting a device passcode
- Connecting to a Wi-Fi network
- Adding a VPN
- Adjusting the power frequency
- Adjusting audio settings
- Choosing a display mode
- Choosing a tracking mode
- Pairing Bluetooth devices
- Setting up and using Kiosk mode
- Installing system and firmware updates
- Resetting the headset (factory reset)
-
VIVE Focus Vision for Business
-
Solutions and FAQs
-
General
-
Headset and controllers
-
Play area
-
Eye tracking and IPD
-
System
-
- Contact Us
My headset keeps forgetting my boundary. What can I do?
The boundary may be lost if there is a significant change in your environment since running room setup.
The following factors can influence the boundary:
- Lighting:
- Changes in light level from windows, such as from day to night.
- Changes in light direction, such as light coming from a different side.
- Changes in light level from artificial sources, such as turning lights on and off.
- Decor:
- Changes to physical surroundings, such as furniture.
- Changes to appearance, such as decorations.
- People:
Many people moving around the play area can cause the headset to forget the boundary.
Was this helpful?
Yes
No
Submit
Thank you! Your feedback helps others to see the most helpful information.