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Overview
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Getting started
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Hardware
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Setup (headset and controllers)
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Setup (play area)
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Basics
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Mixed reality
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Additional accessories
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Managing screenshots, files, and apps
- Connecting the headset to your computer
- Transferring screenshots and screen recordings to your computer
- Browsing and viewing files
- Viewing 360° photos
- Connecting an external storage device to the headset
- Copying files between the headset and external storage
- Installing apps on the headset
- Installing APK files on the headset
- Uninstalling apps
- Changing app permissions
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Using VIVE Manager
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Sharing and streaming content
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Settings
- Setting a device passcode
- Connecting to a Wi-Fi network
- Adding a VPN
- Adjusting the power frequency
- Adjusting audio settings
- Choosing a display mode
- Choosing a tracking mode
- Pairing Bluetooth devices
- Setting up and using Kiosk mode
- Installing system and firmware updates
- Resetting the headset (factory reset)
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VIVE Focus Vision for Business
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Solutions and FAQs
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General
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Headset and controllers
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Play area
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Eye tracking and IPD
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System
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- Contact Us
What do I do if my headset isn't responding?
If you know your headset is charged, but isn't responding or needs to be restarted, you can manually shut down the headset.
Important: Manual shutdowns will cause all unsaved data to be lost.
- Press and hold the power button for 3 seconds to initiate a software shut down.
- If a software shut down still doesn't turn off the headset, you can press and hold the power button for 10 seconds to perform a hardware shut down.
You can then power on the headset normally.
If your headset still won't respond, make sure that it is charged by pressing the power button briefly. If the indicator shows the battery is charged and your headset still won't respond, contact customer support.
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